Commercial Loan Administrative Assistant

Commercial Loan Administrative Assistant

Carmel, IN

$21-$22/hr depending on experience

First Farmers Bank & Trust has been proudly serving families, farms, and businesses since 1885, building relationships rooted in trust and community. With over 140 years of experience, we've grown to become one of the largest community banks in Indiana and Illinois, offering a full range of financial services—from personal and business banking to agricultural lending and mortgage solutions.

Our mission is simple: deliver personalized financial services while fostering strong relationships that help our communities thrive. We believe in combining today's digital banking convenience with the traditional values of integrity, perseverance, and customer care.

With 37 branches in Indiana and Illinois, we remain deeply committed to the communities we serve. Through initiatives like financial education programs, scholarships, volunteerism, and local partnerships, we invest in what matters most—people.

At First Farmers, we also invest in our employees. We offer competitive benefits, opportunities for professional growth, and a culture that values collaboration and community engagement. When you join our team, you're not just starting a job—you're joining a company built on heart and grit.

Position Summary

Be a critical part of a commercial lending team by bridging the gap between commercial loan officers and processors while also building a relationship with clients through outstanding customer service. Assembles proper loan documentation for loan packages and provides support for our loan processing system. Perform a variety of clerical duties requiring knowledge of departmental procedures, loan policy and regulatory guidelines. Assembles and verifies loan documents for accuracy. Maintains and sets up files on each loan and ensures that information is complete and accurate before processing to the loan officer for approval. Provide administrative support to lenders. Assist in completion of limited secretarial duties for the branch.

Duties

• Works with Loan Officers, Loan Processors and third-party professionals to close loans according to approved terms and conditions
• Perform research on entities and collateral; order appropriate due diligence items such as appraisals, collateral searches, flood zone certifications, and corporate documentation
• Perform disbursements and pay downs, request account maintenance as needed
• Gather credit documentation from the customer and third parties in support of the loan approval decision
• Ensure proper documentation and procedure for all loans, including government guaranteed loans and other enhanced loan programs
• Ensure that loans are processed in accordance with company policy, procedure and banking regulation
• Act as primary customer liaison in regards to loan processing
• Review loan closing documentation for completeness
• Process paid notes by mailing paid note to customers and request collateral release when appropriate
• Administratively assist loan officers as needed

Relationships/Qualifications

• Responsible to the Commercial Loan Administrative Assistant - Supervisor for the fulfillment of functions and responsibilities assigned
• Strong working knowledge of the bank's lending policies, procedures and documentation requirements
• Must be able to deal tactfully and efficiently with bank customers in handling problems of a relatively complex nature
• Ideal candidate would possess the initiative and desire to accomplish a variety of unique tasks during a typical workday. This candidate would enjoy working with the team to minimize the Bank's documentation and compliance risk even through complex circumstances

Working Conditions

• Normal office environment
• Extended viewing of computer screens
• Moderate lifting up to 25 pounds
• Repetitive hand and arm movement

Benefits Overview

At First Farmers Bank & Trust, we offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance:

Health & Wellness

• Medical Insurance (eligible on date of hire) with options for High Deductible Health Plan (HDHP) and Co-Pay Plan
• Vision Coverage
• Dental Coverage
• Prescription Plan
• Wellness Incentive – earn up to $25 per pay period toward premium reduction

Financial Security

• Life & Accidental Death & Dismemberment Insurance – 100% employer-paid
• Short & Long-Term Disability Insurance – 100% employer-paid
• 401(k) Plan
• Profit Sharing Stock Option
• Health Savings Account (HSA) contributions for HDHP participants

Paid Time Off

• Vacation time
• Sick Time
• Personal Day
• 11 Paid Holidays
• Paid Bereavement

Additional Benefits

• Paid time to volunteer (when representing FFBT and supervisor approved)
• Voluntary Donated PTO Program
• Employee Assistance Program
• Travel Assistance Program
• Educational Assistance Program
• Corporate Discounts
• Employee Referral Program
• Stock Purchase Loan Option
• Retirement Plan Counseling
• Wellness Program
• Gym Reimbursement
• Employee Quarterly Recognition Program
• AFLAC supplemental benefits
• Cincinnati Life supplemental coverage
• Family Medical Leave
• Paid Bereavement Leave
• Maternity Leave Policy