Payroll Specialist II

HCM Unlocked is a technology-enabled managed service provider helping organizations improve the way they manage human capital technology and operations. The company provides managed services and consulting across payroll, tax, HR, benefits, leave of absence, compliance, technology implementation and optimization, data governance and related workforce services. Its proprietary DELTA technology supports HCM data migration, validation and management across technology environments.

HCM Unlocked is part of Specialty Program Group, LLC (SPG), which is part of HUB International. When you join the team at HUB International, you become part of one of the world’s largest insurance brokers and financial services firms, providing risk management, insurance, employee benefits, retirement and wealth management products and services. With more than 21,000 employees and 700+ offices across North America, HUB combines the resources and reach of a global organization with the entrepreneurial culture and specialized expertise of its businesses.

We are seeking a highly motivated and driven individual to join our team in the role of Payroll Specialist II. As an employer, we value individuals who possess a strong sense of ownership, are self-driven, and demonstrate genuine enthusiasm for the work they do. This position requires an individual that has strong client relationship skills, is system driven, has meticulous attention to detail, and strives to deliver an excellent client experience.

We’re looking for candidates with extensive experience in one or more of the following systems: Paylocity, Paycor, UKG Ready, UKG Pro, Ceridian Dayforce, ADP WFN, Paycom and/or Paychex

Candidate Profile:

• We are looking for a candidate who is customer obsessed. Your mission is to earn and maintain the loyalty of your customers by proactively understanding and satisfying their needs. You are the owner of this client relationship and responsible for the client’s longevity with HCM Unlocked.
• Excellent communication skills are vital for this role. You must articulate your ideas effectively, both verbally and in writing. Prompt responsiveness and communication with your clients and peers are critical to the success of this role.
• You take ownership of your work, approach it with a sense of responsibility, urgency, and accountability. You are someone who thrives on taking initiative, setting goals, and driving accurate and timely payrolls to successful completion.
• You are self-motivated and possess a strong work ethic with a rigorous attention to detail.
• You are capable of working independently, managing your time effectively with multiple clients, and delivering high-quality results even in the face of challenges. Your ability to prioritize tasks and meet deadlines will be critical to your success in this role.
• We believe that enthusiasm is contagious and can drive positive change. We are looking for a candidate who genuinely enjoys delivering an exceptional customer experience, has a passion for payroll, and brings energy and excitement to their team and to their customers.
• You must be an analytical thinker with a passion for numbers.
• You approach challenges with a positive mindset, proactively seek solutions, and adapt quickly to changing circumstances.

Essential Duties and Responsibilities:

• Responsible for overseeing, preparing, and producing accurate and timely payrolls for multiple clients, in multiple locations (states), based on state and federal regulations and company policies

• Checking customers employees’ timesheets for accuracy

• Make adjustments in pay for raises, bonuses, commission, and severance
• Review and validate payroll reports for accuracy, investigating and resolving any discrepancies
• Maintain confidentiality and security of all client files, payroll information, and employee PII
• Analyze payroll results and other Human Resources reports to answer complex questions and recommend courses of action while exercising independent judgment and discretion
• Respond to payroll-related inquiries from client and their employees
• Process employee garnishments
• Coordinate payroll general ledger processing with accounting
• Prepare time and labor files
• Input employee changes, maintain deductions, banking information, and employee maintenance items

• Provide service support to employees, other departments, and management

Qualifications (Knowledge, Skills, and Abilities):

• 7 or more years’ proven experience processing end-to-end payroll preferably in a medium to large organization
• Prior experience working in a multi-client environment is required
• Expert knowledge of either Paylocity, Paycor, UKG Ready, UKG Pro, Ceridian Dayforce, ADP WFN, Paycom and/or Paychex
• In-depth knowledge of payroll processes, regulations, and best practices
• Complex analytical and problem-solving skills with high attention to detail
• Self-starter who is willing to take initiative with little direction or guidance
• Demonstrated organizational and time management abilities
• Strong interpersonal skills and the ability to work effectively as part of a team
• Educated on compliance with federal, state, and local payroll laws and requirements
• Certified Payroll Professional certification a plus
• Excellent math and numerical skills
• Proficient in Excel including pivot tables and VLOOKUP

Compensation & Benefits:

The expected pay range for this position is $30.29 - $32.69/hr and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions.

#SPG

What we offer you

We invest in your growth. HUB offers structured training, licensing support, and ongoing development opportunities designed to accelerate your career. Benefits and programs vary based on employment status, role, location, and applicable eligibility requirements.

• Competitive pay with comprehensive health benefits, retirement savings matching, and company-paid life and disability plans
• Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
• A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career

The HUB difference

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

Equal Employment Opportunity: HUB International Limited is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Reasonable Accommodations: HUB International Limited is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you need a reasonable accommodation to access our career site, complete an application, or participate in any part of the hiring process, please contact the Recruiting Team at View email address on aiapply.co. This contact information is for accommodation requests only and should not be used to inquire about the status of an application.

E-Verify: HUB International Limited participates in E-Verify. Please refer to Our Recruiting Process | Applicant Notices: E-Verify Program for additional information.