Systems Administrator

Job Description

Job Description

We are seeking a hands-on Systems Administrator to support and maintain our IT infrastructure while ensuring the security, reliability, and performance of our systems and networks. This role requires a strong technical foundation in server administration, network management, and cybersecurity, along with the ability to provide end-user support and mentor a junior IT team member.

The ideal candidate will have 5-7 years of relevant experience, enjoy working in a collaborative office environment, and be comfortable balancing strategic infrastructure responsibilities with day-to-day technical support needs.

Key Responsibilities

• Administer and maintain Windows server environments, network systems, and related infrastructure.
• Monitor, troubleshoot, and optimize network performance, connectivity, and security.
• Implement and maintain security controls, patch management, endpoint protection, and access management processes.
• Manage user accounts, permissions, group policies, and system configurations.
• Perform system backups, disaster recovery planning, and business continuity support.
• Monitor system health, investigate incidents, and resolve infrastructure-related issues.
• Provide technical support for desktops, laptops, printers, and other office technology.
• Assist with workstation deployment, hardware installations, software upgrades, and equipment configuration.
• Diagnose and resolve hardware, software, networking, and printer-related issues.
• Document systems, procedures, and support activities.
• Mentor and train a junior IT support employee, providing guidance, knowledge transfer, and professional development.
• Collaborate with management to identify and implement technology improvements.

Required Qualifications

• 5-7 years of experience in systems administration, network administration, or infrastructure support roles.
• Strong experience supporting Windows Server environments.
• Experience managing network infrastructure, including switches, firewalls, VPNs, and wireless networks.
• Knowledge of server and network security best practices.
• Experience with Active Directory, Group Policy, DNS, DHCP, and Microsoft 365 environments.
• Proven troubleshooting skills across servers, networking, workstations, and peripheral devices.
• Ability to prioritize multiple tasks and work independently.
• Strong communication and interpersonal skills.
• Experience training, mentoring, or providing technical guidance to junior team members.

Preferred Qualifications

• Industry certifications such as CompTIA Network+, Security+, Microsoft, Cisco, or equivalent.
• Experience with virtualization technologies such as VMware or Hyper-V.
• Knowledge of backup and disaster recovery solutions.
• Experience with endpoint management and monitoring tools.

Work Environment

• Full-time, on-site position in the Bossier City/Shreveport area .
• This is not a remote role; regular in-office presence is required.
• Position includes both infrastructure-level responsibilities and hands-on support for end-user technology needs.