Associate Sales Support Specialist

Associate Sales Support Specialist

United States (Remote)

Advanced Solutions International is a global software company focused on helping not-for-profits and membership organizations grow revenue, reduce expenses, improve performance, engage and serve members and donors through innovative software solutions. Our portfolio of solutions includes the iMIS Engagement Management System, TopClass LMS, OpenWater application and review software, and the Clowder mobile app.

We are looking for an Associate Sales Support Specialist who will provide essential support to our sales efforts, collaborating with the sales and marketing teams and the pre-sales engineers to ensure effective communication of the features and benefits of our products and services. In this role, the Associate Sales Support Specialist is responsible for drafting and managing proposal documents, assisting with RFP responses, and working with the pre-sales engineers to appropriately tailor client proposals and presentations.

What you'll be doing

• Serving as a point of contact for sales support inquiries related to proposal requests for iMIS and other strategic products as required.
• Drafting and refining executive summaries, proposal narratives, and other documentation explaining our products and services, clearly articulating solution value, approach, and outcomes, effectively communicating solution features and benefits.
• Creating and maintaining RFP response templates and sales proposal templates for our Go-To-Market strategy and identified vertical markets, using our proposal creation software and other tools, and adhering to corporate branding requirements.
• Collaborating closely with the sales support team to assess client needs and system requirements, address client inquiries, and tailor proposals and presentations accordingly. Translating highly technical inputs into clear, structured, and client-ready proposal language while maintaining technical accuracy and consistency.
• Creating forms, templates, and processes using an advanced knowledge of Microsoft apps, including Word, Excel, Teams, and Microsoft Forms.
• Capturing reusable content and lessons learned from completed proposals to improve future response efficiency and quality, and continually exploring ways to streamline and further automate Sales Support processes to improve efficiency.
• Assembling proposal documents using proposal automation and document assembly tools (e.g., QorusDocs, advanced Word templates), ensuring correct content insertion and merge behavior, and conducting final proposal quality control.
• Supporting post-submission revisions, clarifications, and other responses as requested by prospective clients or sales leadership.
• Performing other duties and job responsibilities as may be assigned from time to time.

What we want you to have

• Bachelor's degree in Marketing, Communications, or related field or relevant proposal management experience.
• 2+ years proven experience in sales support or marketing, with an understanding of sales principles and customer service practices.
• Strong writing, proofreading, and editing skills, with advanced command of grammar and usage.
• Excellent communication, presentation, and interpersonal skills.
• Demonstrated experience in responding to proposals and RFPs.
• Proficiency in CRM software and Microsoft Office Suite.

What we offer

At ASI, we've forged an employee-first culture, fostering a dynamic and cohesive environment where collaboration thrives, and continuous improvement is our focus. Over the past 30 years, we've established a solid foundation for long-term success by empowering our team to challenge the status quo and driving positive change by encouraging new ideas, fresh perspectives, and positive attitudes.

Compensation Compensation for this position is determined based on a variety of factors, including, but not limited to, an individual's skills, experience, training, certifications, education, geographic location, business needs, and internal equity. For candidates located in Alexandria, VA or Austin, TX, the current estimated compensation range for this role is $55,000- $60,000. Compensation may vary for candidates in other locations within the United States.

Benefits In addition to a competitive base salary and bonuses for eligible positions, we offer a competitive and comprehensive benefits package, which includes:

Generous Paid Time OffMedical, Dental, and Vision InsuranceLife and AD&D InsuranceFlexible Spending AccountHealthcare Savings AccountWellness Benefits401k Retirement Plan with Discretionary Match - Opportunities for Professional Growthand DevelopmentVolunteer Time OffStudy LeaveEmployee Assistance ProgramHybrid Remote Work

Join our team and positively impact thousands of ASI customers around the world!