Project Manager-Assistant Manager-Talent Services Global Learning

Role Description

Seeking an experienced professional in learning design and development to join our team as a Global Learning Design and Development Project Manager, Supervising Associate.

EY’s Global Learning function designs, develops and deploys technical and non-technical learning for EY professionals across the world. In the Design and development team, we are applying learning science and proven technology in the development and curation of the best learning content.

This role in the global learning team that will give you the opportunity to make a difference by helping EY professionals globally grow their skills and accelerate their careers.

This position is responsible for project management of design, development and curation of individual learning items and blended learning programs. The project manager will:

• Monitor the progress of instructional designers, developers, graphic artists, quality assurance specialists and all others associated with the design process.
• Assist portfolio design leads and managers in overseeing and managing all design activities necessary to deliver learning products that meet EY’s design quality standards, on time and to budget.
• Work to a set of agreed project management standards and processes and share best practices to support the continuous improvement of design and development speed, efficiency, and quality.
• Be provided oversight by a design lead or manager.

This role will provide the opportunity to work in a dynamic, fast paced environment supporting multiple projects at a time.

Your key responsibilities

• Deliver learning design and development projects on time, and to quality standards.
• Develop a detailed project plan for each project, based on a standard template, identifying deliverable due dates and review cycles.
• Manage ongoing status reporting, communicate projects risks, escalating as needed.
• Obtain guidance from appropriate sources before forming conclusions on how to manage a given issue or opportunity.
• Maintain relationships with a variety of stakeholders including subject matter resources, other learning stakeholders, and third-party learning vendors.
• Ensure adherence to operations and compliance processes.
• Coordinate and monitor the work of vendor project managers, designers, and developers where applicable.
• Facilitate regular project meetings.
• Create and maintain comprehensive project documentation.
• Leverage best practices of project management from other team members.
• Initiate and ensure the effective and timely publication of learning content by content administration.

Qualifications

• Minimum of 5-7 years of experience in managing learning design and development projects, preferably at a global level and/or to a dispersed client base.
• Demonstrable experience involving project management skills including management of vendors.
• Demonstrable experience in managing learning and development projects.
• Demonstrable experience using project management software, including Microsoft Excel.
• Demonstrable experience of having built and maintained strong relationships with business customers/clients.

Requirements

• Knowledge of learning end-to-end processes and standards.
• Knowledge of learning science and evidence-based design standards and practices to ensure that EY’s learning content is of the highest quality and has the desired business impact.
• A bachelor’s degree and ideally higher professional or master’s qualification in a related discipline.

What we look for

• An experienced project manager who strives to improve process and exceed leadership’s needs.
• An experienced project manager who can manage multiple projects concurrently.
• A professional who demonstrates resilience and is energized by working in a global environment, proactively seeking different opinions, valuing, and leveraging diverse perspectives.

Benefits

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.