Health Unit Coordinator

Health Unit Coordinator

Be the connection that supports patientsand the families who love them

Are you organized, compassionate, and energized by a fast-paced environment? In this role, you'll be at the center of both clinical coordination and family supporthelping ensure a smooth patient experience while also guiding families through the surgical journey.

Schedule

Daylight shifts:

• 3:00 PM 11:30 PM

What You'll Do

Keep the Unit Running Smoothly

• Maintain supply levels, downtime folders, and ensure family lounge readiness
• Perform unit audits, reconcile charges (including specialty items), and monitor noise/quiet time
• Ensure compliance with hospital policies, HIPAA, and safety standards

Support Patients & Families

• Support the Surgical Family Lounges at Montefiore and Presbyterian
• Provide a calming, welcoming environment for families during the surgical process
• Offer real-time updates and communicate throughout each stage of surgery
• Coordinate post-surgery connections between surgeons and families
• Help families understand next steps with clarity and compassion

Be the Communication Hub

• Manage calls, paging systems, faxes, and unit communications
• Greet and assist patients, visitors, physicians, and staff
• Maintain accurate patient records and enter physician orders
• Utilize systems like eRecord, Bedboard, TeleTracking, and more
• Coordinate scheduling of tests, procedures, and patient transport

Support Daily Operations

• Troubleshoot and maintain office equipment (computers, printers, fax, etc.)
• Submit and follow up on repair requests
• Maintain logs, reports, and filing systems

Be a Team Player

• Build strong relationships across disciplines
• Support departmental improvements and process changes
• Take ownership and contribute to a positive team culture

Grow Your Career

• Participate in training, feedback, and development opportunities
• Serve as a resource and preceptor for new staff
• Engage in projects and committee work

Exciting What's Ahead

• Work in the newly completed Kamin Tower and surgical suites starting January 2027
• Be part of a modern, state-of-the-art environment designed to enhance patient care and team collaboration

Why You'll Love This Role

• Make a meaningful impact on both patients and their families
• Be part of a supportive, team-first culture
• Gain exposure to surgical workflows and clinical coordination
• Grow your skills in a dynamic, high-impact setting

• High school diploma or equivalent experience.
• Knowledge of medical terminology and computer applications.
• Ability to effectively communicate both orally and in writing.
• Completion of a Certified Health Unit Secretary course preferred.
• In the course of duties may be asked to distribute medications to the nurse at the bedside.
• Access to medications is limited to the distribution of the medication to the nurse.
• Licensure, Certifications, and Clearances: Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran