Technical Support Technician

Data Center Tech/Technical Support TechnicianOur client, a Top Fortune Tech Company is looking to hire a Data Center Tech/Technical Support Technician in New Carlisle, IN (Onsite)Pay Rate Range: $20/h - $25/h on W2, Depending on ExperienceNew Carlisle, IN (Onsite) Contract (6 Months + Possible extension)Daily schedule - Needs to be able to work days/nights/weekends as needed – site moving to 24/7 operations, need to be open to all shifts (Sun-Wed (10hrs a day) or Wed-Sat (10hrs a day))Job Description:Provides support to end users on a variety of issues.Identifies, researches, and resolves technical problems.Responds to telephone calls, email and personnel requests for technical support.Documents, tracks and monitors the problem to ensure a timely resolution.May require an associate's degree in a related area and 0-3 years of experience in the field or in a related area.Has knowledge of commonly used concepts, practices, and procedures within a particular field.Relies on instructions and pre-established guidelines to perform the functions of the job.Works under immediate supervision.Typically reports to a supervisor or manager.Data Center experience or cabling Experience is a real plusFor workers in the United States, PrideGlobal and its affiliates offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors.PrideGlobal and its affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.PrideGlobal and its affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. Only applicable for San Francisco Candidates