Senior Human Resources Generalist

Senior Human Resources Generalist

The Senior Human Resources Generalist is responsible for supporting the daily operations of the Human Resources department, including employee relations, benefits administration, payroll coordination, regulatory compliance, and HR systems administration across multiple locations and business entities.

This position works closely with HR leadership to ensure consistent application of company policies, procedures, and employment practices. The Senior HR Generalist serves as a resource to management and team members, providing guidance on HR-related matters, resolving employee concerns, and supporting departmental initiatives.

The role requires the ability to work independently, exercise sound judgment, manage competing priorities, and maintain a high level of accuracy and confidentiality. Additional responsibilities include identifying opportunities for process improvements, supporting HR projects, and assisting with the implementation of departmental objectives.

Proficiency in ADP Workforce Now and ADP Time and Attendance systems is required, including experience with employee data management, timekeeping administration, reporting, and payroll-related processes.

Human Resources Operations

• Support daily HR operations across multiple locations and business entities.
• Manage employee lifecycle processes, including onboarding, employee changes, transfers, promotions, and separations.
• Maintain accurate employee records and ensure HRIS data integrity.
• Provide guidance to managers and team members regarding company policies, procedures, and HR practices.
• Assist with developing, implementing, and improving HR processes and procedures.
• Identify opportunities to streamline workflows and improve operational efficiency.
• Maintain confidentiality when handling sensitive employee and company information.

Employee Relations and Performance Management

• Serve as a resource for managers and team members on employee relations matters.
• Assist with workplace investigations, employee complaints, and conflict resolution.
• Provide guidance on performance management, coaching, and progressive disciplinary procedures.
• Prepare and review employee documentation, including written warnings, performance improvement plans, and separation documentation.
• Support consistent application of company policies and employment practices.
• Escalate complex or sensitive employee relations matters to HR leadership as appropriate.

HRIS, ADP Workforce Now, and Time and Attendance

• Utilize ADP Workforce Now to maintain employee records, process personnel changes, and support HR operations.
• Administer and troubleshoot ADP Time and Attendance, including timecard discrepancies, schedules, missed punches, and approval workflows.
• Partner with managers to ensure timely and accurate submission and approval of employee timecards.
• Review HRIS and timekeeping data for accuracy and compliance with company policies.
• Generate and analyze HR and payroll reports using ADP Workforce Now.
• Identify system issues, recommend improvements, and assist with process enhancements.
• Support payroll preparation by reviewing employee data, pay changes, and timekeeping information.

Payroll and Benefits Administration

• Partner with HR Generalist to ensure accurate and timely processing of employee information.
• Assist with reviewing payroll discrepancies, compensation changes, and employee deductions.
• Support benefits administration, including new hire enrollments, qualifying life events, open enrollment, and employee inquiries.
• Assist with leave administration, including FMLA, ADA accommodations, and applicable state leave requirements.
• Coordinate with internal departments and external vendors to resolve HR, payroll, and benefits-related issues.
• Ensure employee information is accurately maintained across HR, payroll, and benefits systems.

Compliance and Policy Administration

• Maintain working knowledge of federal, state, and local employment laws and regulations.
• Ensure compliance with Form I-9 requirements, E-Verify procedures, and employee documentation standards.
• Support compliance with wage and hour laws, leave requirements, and employment regulations.
• Assist with maintaining and updating employee handbook policies and HR procedures.
• Support HR audits, reporting requirements, and compliance initiatives.
• Stay informed of employment law changes and recommend updates to HR practices as needed.

Recruitment and Onboarding

• Partner with hiring managers to support recruitment and staffing needs.
• Assist with job postings, applicant tracking, interview coordination, and offer preparation.
• Coordinate background checks, pre-employment screening, and onboarding requirements.
• Ensure new hires complete required employment documentation within established deadlines.
• Support a positive and consistent onboarding experience for new team members.

Required Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred, or equivalent professional experience.
• Minimum of 4–5 years of progressive Human Resources experience, preferably in an HR Generalist capacity.
• Required: Hands-on experience with ADP Workforce Now.
• Required: Hands-on experience with ADP Time and Attendance systems.
• Strong understanding of HR operations, employee relations, payroll processes, and benefits administration.
• Working knowledge of federal and state employment laws and HR compliance requirements.
• Experience supporting managers with employee relations, performance management, and disciplinary matters.
• Strong proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
• Excellent written and verbal communication skills.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Ability to work independently, exercise discretion, and maintain strict confidentiality.
• Strong analytical and problem-solving abilities with exceptional attention to detail.
• Experience supporting workplace investigations and employee relations matters.
• Familiarity with benefits administration, leave management, and employment compliance.
• Experience with ADP reporting, payroll audits, and HRIS process improvements.

Preferred Qualifications

• SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
• Experience supporting employees across multiple states and business locations.

Physical Demands

• Ability to perform prolonged periods of sitting and working at a computer.
• Frequent use of a keyboard, mouse, telephone, and other standard office equipment.
• Ability to communicate effectively in person, by telephone, and through electronic communication.
• Occasionally required to stand, walk, bend, and reach.
• May occasionally lift or move office materials weighing up to 20 pounds.
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Equal Employment Opportunity

GMH Communities is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants and team members without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law.

We are committed to fostering a workplace that values diversity, inclusion, respect, and professional growth.