Operations Manager

Job Description

Job Description

The Warehouse Operations Manager is responsible for the management and execution of all aspects while ensuring that value is created for our customers, associates, and Sunland.

DUTIES AND RESPONSIBILITIES:

Develop and manage team deliverables that exceed customer, financial and leadership initiatives.

Ensure through succession planning that associate bench strength and staffing levels is in place to successfully meet and exceed our operational, customer, associates and organizational long-term commitments.

SUPERVISORY RESPONSIBILITIES: Supervisors, Team Leads, Non-exempt Associates

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Managed a stand-alone distribution center with 35 full-time associates and a limited number of temps during peak season and at least two direct reports (supervisors).
• P & L responsibility, familiar with AP, invoicing, etc.
• Knowledge of Six Sigma methodology, process improvement, etc.
• Experience tracking metrics, measuring productivity, etc.
• Extensive knowledge of OSHA and ISO quality management systems
• Ability to manage a multi-shift operation
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office Suite
• Proven leadership in similar operations
• Strong analytical and financial skills
• Maintain a high level of confidentiality
• Detailed and goal oriented
• The position interacts with customers, vendors, and employees and reports directly to the Site Manager.

EDUCATION AND/OR EXPERIENCE:

• Bachelor’s degree in operations, supply chain management, business or related field.
• Minimum of 7 years’ experience in supervision/management of a fast-paced logistics/warehousing/distribution operation.
• Hands on knowledge of WMS or other systems (Infor, Red Prairie, Manhattan, etc.)

CERTIFICATIONS, LICENSES, REGISTRATIONS:

• Possess or have ability to become forklift certified

LANGUAGE SKILLS:

Ability to read and interpret documents, including protocols, standard operating procedures, customer orders, and pick tickets.

REASONING ABILITY:

Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk; and stoop, kneel, crouch or crawl. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move up to ten pounds, frequently lift and/or move up to fifty pounds, and occasionally lift and/or move more than one hundred pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.