Accounts Receivable Associate

Description

The Rudolph Libbe Group is a leading, full-service provider of construction and facility solutions headquartered in Walbridge, Ohio. Founded in 1955, RLG operates as a single-source partner for clients across diverse industries, offering expertise in construction management, design-build, energy solutions, and ongoing facility maintenance.

Our organization is comprised of multiple companies working together as one team. This integrated structure allows us to deliver everything from site selection and financing to construction, renovation, and long-term facility management, ensuring seamless service and exceptional results. At RLG, we pride ourselves on a safety-first culture, collaborative approach, and commitment to quality, making us one of the top contractors in the nation.

The Accounts Receivable Associate supports accurate, timely billing and collection activities that contribute to healthy cash flow, reliable financial records, and positive customer relationships. Working with project teams, customers, and accounting colleagues, this role prepares billings, tracks receivables, assists with resolving payment issues, and helps meet customer-specific invoicing and contract requirements.

JOB RESPONSIBILITIES

-Prepare customer billings in accordance with contract requirements, project direction, and established procedures.

-Review contract values, schedules of values, change orders, customer requirements, and supporting documentation for completeness and accuracy.

-Submit invoices and required documents through customer portals, monitor submissions, and follow up on rejected invoices or missing information.

-Monitor assigned receivable balances and assist with collections and resolution of customer inquiries, payment discrepancies, short pays, overpayments, and unapplied cash.

-Maintain collection comments, payment status updates, and organized records for invoices, lien waivers, correspondence, and project documentation.

-Complete assigned accounts receivable reconciliations, review open balances, and assist with month-end close and reporting.

-Provide information and supporting documents to accounting personnel, project teams, management, and audit or compliance activities as needed.

-Identify billing, collection, or contract compliance concerns and escalate exceptions appropriately.

-Follow company safety policies and procedures, and report safety concerns in a timely manner.

-Participate in training, knowledge-sharing, and process-improvement activities.

SKILLS

-Strong attention to detail and commitment to accurate, timely work.

-Ability to listen carefully, confirm understanding, and communicate relevant information clearly.

-Analytical and problem-solving skills to research billing and payment issues and identify discrepancies.

-Accountability, organization, and follow-through in meeting deadlines and commitments.

-Professional relationship-building and collaboration skills when working with customers, project teams, and colleagues.

-Good judgment in recognizing and escalating issues that may affect billing, collections, or compliance.

-Willingness to learn accounts receivable, construction accounting, contract billing, and customer requirements.

-Integrity and discretion when handling confidential financial and customer information.

-Proficiency with Microsoft Office applications, particularly Excel and Outlook, preferred.

EDUCATION/EXPERIENCE

-High school diploma or equivalent required.

-Associate degree in Accounting, Finance, Business Administration, or a related field preferred.

-Zero to one year of accounts receivable, accounting, administrative, customer service, or related experience preferred.

-Basic knowledge of accounting principles and financial processes preferred.

The Rudolph/Libbe Companies Inc. is an Equal Employment Opportunity Employer.