Customer Care - Account Manager

Description Stones River is seeking a Customer Care Representative to join our team! This position is responsible for assisting internal and external customers by providing service and billing information to both. Responsibilities Incoming and outgoing phone calls Processing of customer service requests Updating customer portals Working with Stones River Service Coordinators and notifying customers of service dates Uploading documentation to customer portals as well as accounting/work order system Data entry Qualifications Must be detail oriented Must have a working knowledge of Excel and Microsoft Office Must have at least 3 years of service customer care experience We Provide Excellent career advancement opportunities In-house training A career with a rapidly growing company in a rapidly growing market Compensation Hourly to start with opportunities for growth Medical, dental & vision Life Insurance Benefit Paid Holidays Vacation 401K Match Sign-On/Referral Bonus after 90 days TLC Investments LLC DBA Stones River Electric is an equal opportunity employer. #J-18808-Ljbffr