Scrum Master II

Job Description

Why GM Financial?

GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.

At GM Financial, our team members define and shape our culture - an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.

Our Purpose: We pioneer the innovations that move and connect people to what matters.

This position will be posted until filled.

Responsibilities

About the Role

The Scrum Master II is a servant leader that supports the development team and product owner to increase business agility and maximize value delivered.

In this role you will:

• Guiding and coaching the Scrum Teams on how to apply agile values and principles, and use the Scrum Framework to delight customers
• Protect the development team from outside influences and remove impediments
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem solving
• Facilitating getting the work done without coercion, assigning, or dictating the work
• Assisting with internal and external communication, improving transparency, and radiating information
• Supporting and educating the Product Owner, especially with respect to refining and ordering the product backlog
• Working closely with the Product Owner to ensure product backlog is visible and prioritized towards business value
• Facilitating various Scrum events such as: Daily Scrum, Sprint Planning, Sprint Reviews, and Sprint Retrospectives
• Empowering the team to be self-organized

Qualifications

What makes You an ideal candidate?

• Must exhibit strong knowledge of agile frameworks including Scrum from multiple teams/products
• Demonstrated evidence of a servant leadership mindset
• Proficient in the use of Agile delivery tools such as TFS, Jira or Azure DevOps
• Demonstrated evidence of continuous learning mindsetAbility to teach and train on Agile, Scrum, Kanban at a level accessible to beginners and dive deep for advanced topics
• A change agent; progressively challenging the team to continuously improve
• Good understanding of product and sprint backlog tracking, burn down metrics and velocity
• Good negotiation, leadership, and written and verbal communication skills
• Good knowledge, skills, and ability working in a collaborative team environment
• Excellent people skills, with an ability to understand and diverse viewpoints
• High Emotional Intelligence (self-awareness, self-regulation, motivation, empathy and social skills)
• Ability to understand GM Financials business; apply knowledge and critical thinking skills in day-to-day problems and solutions
• Ability to facilitate, coach and guide through influence, inspiration, collaboration and teamwork
• Ability to listen and communicate effectively with others both verbally and in writing
• Ability to coach and train Agile teams about their role before, during and after PI Planning
• Establish DoR, DoD with teams and Product owner on Story and Feature level wherever applicable
• Support Release Train Engineer, IT Lead and business leaders by facilitating all the SAFe ceremonies including PI Planning, SOS, PO sync, inspect and adapt
• Provides coaching and training to the Agile Team(s) on how to execute the Scrum framework

Additional Knowledge and Skills

Working effectively within an AI enabled environment:

• Ability to use AI tools (e.g., Microsoft Copilot) to support daily work
• Skills in evaluating AI outputs for accuracy, compliance, and bias
• Experience integrating AI into workflows to improve efficiency or insights
• Familiarity with AI assisted research, summarization, and content generation
• Understanding of responsible AI use, including ethics and data protection

Working Conditions

• Subject to stressful situations
• Possibility of working long hours may be required
• Limited travel may be required to support business needs

Work Experience & Education

• 2-4 years experience as Scrum Master Req
• High School Diploma or equivalent Required
• Associate Degree
• Bachelor's Degree or additional equivalent work or military experience Preferred
• Master's Degree

Licenses and Certifications

• Scrum Master Certification (CSM or PSM) or PMI-ACP

What We Offer : Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

Our Culture : Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.

Compensation : Competitive pay and bonus eligibility.

Work Life Balance : Flexible hybrid work environment, 2-days a week in office.

NOTE: We are unable to consider candidates who require visa sponsorship for this position

This position is not open to agency submissions

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