Business Analyst

Position Title: Business Analyst
Location: Roanoke, VA
Pay Range: N/A

Application Instructions
Please complete the application completely and accurately.

Position Description
About the Role
Were looking for a detail-oriented and collaborative Business Analyst to help support complex, department-level and enterprise-wide technology and transformation initiatives. You’ll play a critical part in bridging business needs and technology solutions by translating requirements into clear, actionable specifications for development and implementation teams. The ideal candidate brings over 7 years of experience identifying and analyzing business needs, translating complex scenarios into clear and actionable requirements, and leading cross-functional teams to deliver results.

You’ll partner with stakeholders across the organization to understand business challenges, support decision-making, and ensure that technology solutions deliver meaningful value. This role is ideal for someone who thrives on bringing structure to ambiguity, improving processes, and knows how to get things done in a dynamic environment. This position reports to the Director of the Project Management Organization within the IT & Transformation Office.

What Youll Do
Partner with business stakeholders to elicit, analyze, and document requirements for technology-based project and process transformation initiatives
Translate complex business needs into detailed functional and non-functional requirements, user stories, and acceptance criteria that developers can use to design and build solutions
Develop and maintain requirements traceability and data mapping documentation throughout the project lifecycle
Conduct gap analyses, feasibility studies, and impact assessments to support informed decision-making
Facilitate workshops, interviews, and working sessions with stakeholders at all levels to drive alignment and capture requirements and success criteria, distinguishing between must-have and nice-to-have requirements
Assist in software selection processes, including evaluating solutions against business needs and supporting recommendation development
Collaborate with project managers, developers, and business teams to ensure successful delivery of solutions
Support testing efforts, including UAT planning and execution, validating that delivered solutions meet defined requirements
Identify opportunities for process improvement to increase efficiency and project outcomes

Position Requirements
What You Bring
Bachelor’s degree or equivalent professional experience
Requires 7+ years of professional experience with minimum of 3+ years of business analyst experience with a track record of delivering complex department-level and enterprise-scale projects
Proven ability to elicit, document, and manage requirements across complex, cross-functional projects
Experience with software selection processes including RFI/RFP development and vendor evaluation
Solid skills in requirements definition and translating business needs into actionable project plans
Strong facilitation and communication skills, with the ability to engage both technical and non-technical audiences
Excellent organizational skills and attention to details, with ability to manage multiple priorities
Strong analytical and problem-solving skills
Excellent verbal and written communication skills

Nice to Have
Familiarity with ERP, project management, or field operations systems common in construction environments
CBAP, PMI-PBA, or equivalent business analysis certification
Experience working within a formal PMO structure

Other Duties
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Travel
Travel for this position is up to 20% and will consist of overnight stays.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to see, talk and hear. The employee is required to sit at a desk and work on a computer for prolonged periods of time.

Equal Opportunity Employer
AAP/EEO Statement
It has been and will continue to be a fundamental policy of the Company not to discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or status as a veteran, or any other basis protected by applicable federal, state or local law, with respect to recruitment, hiring, training, promotion, and other terms and condition of employment.

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