MY0005 -- INFORMATION REP-RECORDS - LEVEL B

Job ID: 26-16847Location: Knoxville, TNContact: Anil SinghContact Email: View email address on click.appcast.io Phone: 7328130136Company: MindlanceFULLY PERFORMS BOTH STANDARD AND NON-STANDARD TRANSACTIONS ASSOCIATED WITH THE INFORMATION MANAGEMENT JOB FAMILY. TYPICAL DUTIES MAY INCLUDE: SELECT, APPLY, AND EXPLAIN PROCEDURES AND PRACTICES TO IDENTIFY AND RESOLVE DISCREPANCIES, RESEARCH INFORMATION SOURCES, AND DOCUMENT AND COORDINATE RESULTS. ANALYZES AND PERFORMS ASSESSMENTS OF RECORDS AND DOCUMENTS SUBMITTED BY VARIOUS ORGANIZATIONS TO ENSURE COMPLIANCE WITH APPROPRIATE PROCEDURAL REQUIREMENTS. INTERPRETS AND ANALYZES CUSTOMER REQUEST FOR RECORD AND DOCUMENT RETRIEVAL TO DETERMINE LOCATION AND RETRIEVABILITY. IDENTIFIES AND REPORTS SYSTEM SOFTWARE AND HARDWARE PROBLEMS TO THE APPROPRIATE TECHNICAL PERSONNEL. VIEWS AND PRINTS DOCUMENTS AND RECORDS FROM VARIOUS TYPES OF MICROGRAPHICS AND REPRODUCTION EQUIPMENT. MAINTAINS CENTRALIZED INFORMATION CENTERS TO SUPPORT DAILY WORK ACTIVITIES. IDENTIFIES DISCREPANCIES AND RESOLVES PROBLEMS FOR DOCUMENT CONTROL AND RECORDS MANAGEMENT TRANSACTIONS. RESPONSIBLE FOR INPUTTING, MAINTAINING, AND RETRIEVING INFORMATION FROM MANUAL AND AUTOMATED SYSTEMS. PROVIDES GUIDANCE AND ON-GOING CUSTOMER SERVICE TO FIELD PERSONNEL IN PROCESSING AND CORRECTING TRANSACTIONS. TRAINS END USE CUSTOMERS ON INFORMATION SYSTEMS CAPABILITIES AND NEW APPLICATIONS. MAY COORDINATE ASSIGNED WORK ACTIVITIES OF THE FIRST TWO JOB STANDARD LEVELS. DEMONSTRATED COMPETENCIES AT THE ADMINISTRATIVE REPRESENTATIVE LEVEL. ADVANCED KNOWLEDGE OF INFORMATION SYSTEMS AND EQUIPMENT FOR MICROGRAPHICS, REPRODUCTION, AND COMPUTER SOFTWARE AND HARDWARE. TWO YEAR ASSOCIATE DEGREE IN A RELATED FIELD OR EQUIVALENT EXPERIENCE. Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.