Administrative Services Manager

QUALIFICATIONSUndergraduate degree strongly preferred or proven supervisory experience, ideally in a professional services environmentStrong leadership skills, and demonstrated ability to coach and motivateWillingness and ability to make independent decisions and engage in strategic problem-solving discussions with the broader administrative manager teamStrong integrity, maturity and fairness in dealing with people and confidential informationOutstanding administrative and organizational skillsExcellent customer service and ability to build and cultivate strong relationships across roles/functions (including senior leadership)Exceptional interpersonal, communication (oral and written) and conflict resolution skills; problem solving and strong influencing capabilityWHO YOU'LL WORK WITHYou are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact.In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference.When you join us, you will have:Continuous learning:Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.A voice that matters:From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.Global community:With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.Exceptional benefits:On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.WHAT YOU'LL DOAs Administrative Services Manager you will oversee the Executive Assistants (EAs) and Office Services (OS) teams, ensuring superior customer service and effective collaboration with Partners and consulting staff. You will work closely with regional Administrative and Operations leaders, as well as local Office Leadership, to identify, develop, and implement strategic initiatives for the office.As the Administrative Services Manager, you will build and manage a collaborative EA team that supports one another, the Partners, and the consulting staff. You will develop a deep understanding of the Partners’ support needs and the EAs’ strengths to create effective EA/Partner matches. Additionally, you will provide management support to Partners to enhance the working model between EAs, Partners, and other stakeholders. The manager will lead, coach, and motivate team members to improve their effectiveness, efficiency, and job satisfaction. You will assess development needs, provide real-time constructive feedback, and arrange for training to build skills. Performance evaluations will be conducted thoroughly, ensuring feedback is accurate and based on clear expectations. You will also oversee the review and approval of team member timesheets, coordinate EA backup and overflow coverage during absences, and assist with connectivity efforts across the location and region.As the Seattle Office Site Manager, you will build and manage an OS team that prioritizes customer service in supporting colleagues and visitors to the Seattle office. You will oversee all facilities-related services and projects, manage and report on office services budgets, and ensure office policies and procedures align with firm standards. You will supervise the maintenance of the physical space, including managing internal staff, external contractors, vendors, and suppliers, while monitoring contracts for compliance and performing quality control inspections. You will collaborate with firm Real Estate and leadership on space acquisition and lease negotiations. When applicable, you will oversee construction efforts, including negotiating contracts, managing budgets, leading design teams, and supervising buildouts.In your role as a strategic and project support partner to the Location Managing Partner, you will provide strategic project support to execute the office agenda and offer counsel on office connectedness and morale. You will serve as a leader, advisor, and sounding board within the office community and will plan, lead, manage, and execute offsite office events.