Senior Specialist, Payroll at Baker Tilly Advisory Group, LP in Nashville, Tennessee

Job Title

Job Description: Responsibilities: Client Service & Deliverables

Ensure client payroll information is accurate within their specific payroll system and resolve any discrepancies

Review and/or process payrolls in a timely manner to meet client deadlines to include updating employee records, calculating/paying bonuses or severance, reviewing accuracy of federal and state income related tax calculations, and reconciling payroll deposits, tax withholdings, wage garnishments, etc.

Prepare reports of employee earnings, taxes, deductions, and employer's contribution for social security and unemployment

Client Service

Establish strong and trusted client relationships by effectively consulting with clients on all payroll related matters

Maintain confidence of employee data by keeping all information confidential

Accurately convey detailed information in both written and verbal format

Provide technical software support to clients

Identify and accurately capture out of scope work

Identify new opportunities to expand services to clients

Implementation & Technology

Be an additional resource to the implementation team when needed

Interview clients to gain understanding of payroll needs

Manage new client implementation projects, ensuring timely completion and client satisfaction

Train clients on payroll processes as necessary

Individual and Team Development

Be a resource to new hires and/or less experienced staff as it relates to clients, software, payroll, and/or processes

Provide honest feedback to new hires/less experienced staff in a timely manner

Help build team capabilities and knowledge by sharing insights and lessons learned

Research and maintain product knowledge on ADP software platforms

Maintain current knowledge of local, state, and federal practices and laws

Qualifications:

3 years of relevant payroll experience

Bachelor's degree preferred, experience can be considered in lieu of degree

CPP preferred

Experience with ADP RUN software and implementation experience

Working knowledge of Outlook and Microsoft Office Suite

Highly detail oriented and focused on accuracy

Strong organization and time management skills

Strong adaptability and multi-tasking skills

Ability to effectively work in a deadline driven environment serving multiple clients

Ability to provide exceptional client service

Strong written and verbal communication skills; appropriately and professionally communicates with all levels

Ability to learn new technology and processes quickly

Ability to learn from experiences and integrate new knowledge and skills into daily work and share with colleagues as appropriate

The pay rate range for this job position is $49,500 - 118,990. Actual compensation is influenced by a variety of relevant factors including but not limited to applicant's skills, prior experience, qualifications, degrees, professional certifications, work arrangements and geographic location. Baker Tilly offers a comprehensive compensation and benefits package to eligible employees.