Technical Operations Support Engineer
Virtual Vocations Inc
To support a growing Blockchain Incubator, the part-time Technical Operations Support Engineer will develop diagnostic tools, monitor production systems for various blockchain applications, and manage incident responses while working remotely on a contract basis. Key responsibilities Develop and implement a support framework, including diagnostic tools and user documentation Proactively monitor production systems for blockchain applications like Bitcoin and Ethereum Serve as the first line of defense for off-hours incidents, utilizing software development knowledge for issue resolution Required qualifications Bachelor's degree in a relevant field 2-5 years of experience in technical operations support or DevOps Proficiency in the full production incident lifecycle, including root cause analysis Experience with observability tools such as CloudWatch, Datadog, or Grafana Familiarity with programming languages like Python, JavaScript, or Go, and version control using Git Virtual Vocations Inc
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