Service Manager

Job Description

Job Description

Service Manager  – Ford Dealership

Location: Somerville NJ / Randolph NJ 
Compensation: $160,000 – $250,000 annually (performance-based)
Benefits: Full Benefits Package + 401(k)

We are a high-volume, growth-oriented Multi Ford dealership group seeking an experienced Service Manager to lead and elevate our Service operations. This is a key leadership role responsible for developing a strong service team, and delivering an exceptional customer experience while maximizing profitability.

• Lead and manage all aspects of  new and used vehicle service operations

• Drive service volume, gross profit, and market share while maintaining compliance

• Recruit, train, coach, and develop advisors and Service technicians

• Establish and monitor performance metrics

• Collaborate with Sales and Parts Departments to optimize dealership performance

• Ensure a high level of customer satisfaction and CSI performance

• Oversee management, pricing strategies, and Service processes DMS R&R

• Maintain strong relationships with Ford representatives and adhere to OEM standards

• Proven experience as a   Service Manager or assistant manager in an automotive dealership

• Ford dealership experience strongly preferred

• Track record of achieving high sales volume and profitability

• Strong leadership, coaching, and team-building skills

• Excellent communication, organizational, and decision-making abilities

• Ability to lead in a fast-paced, performance-driven environment

• $160,000 – $250,000++ annual earning potential (base + performance incentives)

• Full benefits package (medical, dental, vision)

• 401(k) 

• Paid time off and holidays

• Long-term career growth with a stable, reputable  24 franchise dealer group 

• Competitive compensation at the top of the market

• Strong inventory and brand recognition with Ford

• Supportive ownership and leadership team

• Opportunity to make a significant impact and grow with the dealership

Apply confidentially today to join a dealer group committed to excellence, performance, and leadership.