Branch Manager

Salary: $56,100.00 - $71,500.00 Annually Position Overview The Branch Manager I is responsible for providing leadership and managing day‑to‑day operations in a branch or channel. This role ensures employees are engaged and delivers the best experience for our members. The Branch Manager manages daily branch operations, schedules to meet member needs, addresses and coaches employees on complex member issues, and completes branch verification reports. The role also builds rapport with members and the community. Duties and Responsibilities Provide on-site and remote leadership of all aspects of daily operational activities of the branch Create and foster team connections and belonging by building positive and connective relationships Innovate and lead through change by seeking new ways of approaching problems and trying new approaches Responsible for creating and managing branch schedules, ensuring staffing levels meet member needs Make decisions in alignment with our values and mission; work within the gray areas where all information may not be available Interview, hire, coach, train, and develop employees to meet role expectations and expertise in partnership with their direct leader Assist employees or members in solving complex account issues and escalated situations Ensure branch compliance with all Credit Union policies and procedures, state and federal laws, and regulations Conduct and complete monthly branch verification reports Prepare and deliver written performance evaluations and performance actions Drive team performance and engagement by conducting frequent team meetings and individual employee dialogs; ensuring employees are informed of organizational news, changes, and focus on member service and results Actively participate in community‑based/business development activities within communities to promote awareness of Affinity Plus Have the knowledge, skill and ability to perform in any member‑facing position to support member need Takes accountability for oneself and holds self accountable in performance and development Provide support based on area to organizational initiatives involving promotions, projects, goals for area, leading Omni Channel experience in area, etc. Participate in local and statewide leadership development meetings Other duties as assigned Qualifications and Skills 2+ years of proven, progressive leadership experience B.S./B.A. degree in business, finance or related field preferred or equivalent experience Experience in consumer lending, checking/savings accounts, IRAs, CDs, and other credit union products preferred Ability to provide on-site leadership to a team in a small sized market/team Knowledge and understanding of State and Federal laws pertaining to Credit Union Industry Ability to effectively coach, lead and motivate employees to achieve results Strong analytical skills with a high degree of accuracy Aptitude to work independently as well as part of a team and ability to collaborate with others Strong verbal and written communication skills Time Management skills and the ability to prioritize workload based on department and member needs Flexibility to adapt and succeed in a dynamic environment Sitting 70-75% and Standing 25-30% Working at a computer 90% of the day Bending, twisting, kneeling, stooping or crouching when appropriate, on occasion Repetitive movements, including but not limited to typing, mousing, phones, etc. Lift, carry, push or pull up to approx. 50 pounds (supplies, etc.) Requires face-to-face interaction and/or coordination of work with other employees and departments, and in-person interaction Required Work Schedule Monday–Friday, with rotating Saturdays. Consistent and reliable attendance is a required essential function of this role to meet the needs of the department/team and organization. Location This position will be based at our Hastings, MN branch. Compensation This position has a starting pay range of $56,100 – $71,500 annually. In alignment with our commitment to pay transparency, we are providing a good‑faith estimate of the pay range for this position. This range reflects what we anticipate offering a successful candidate based on factors such as the role’s responsibilities, required qualifications, and relevant experience. The actual pay may vary depending on the selected candidate’s skills, experience, and other qualifications. Total Rewards Affinity Plus offers a comprehensive Total Rewards package that goes beyond base pay. In partnership with the State of MN Employer Group, Affinity Plus provides low‑cost medical, dental and vision insurance coverage options. Additionally, Affinity Plus frontloads all sick time hours and a portion of vacation hours for all new employees, offers a variety of paid leave options, a monthly wellness benefit, and immediate 401(k) matching up to 5%. Our Total Rewards philosophy is designed to support your well‑being and growth while fostering a fair and inclusive workplace. #J-18808-Ljbffr