PMO/Implementation Lead, Assistant Vice President

Who we are looking for The PMO Lead is the single point of accountability for program governance. This role is the governance authority of the program — owning the framework, cadence, standards, and quality gates that underpin effective delivery. This is not a coordination or administrative PMO role, and it must not be combined with workstream delivery responsibilities. The PMO Lead operates independently of delivery to provide objective oversight, credible challenge, and accurate representation of program health to senior stakeholders and governance forums. The role requires the confidence and capability to challenge senior stakeholders — including workstream leads, capability teams, and client contacts — and the domain expertise to identify when reported status does not reflect underlying delivery reality. Why this role is important to us Program Planning & Performance Insight Owns the integrated program plan and performance management approach Maintains heat maps and management information (MI) Translates JIRA data into clear, decision‑focused reporting tailored to different governance audiences Governance Reporting & Board Materials Structures, writes, and quality‑assures all program governance packs Owns narrative clarity, accuracy, and decision‑readiness of materials Ensures content presented to governance forums clearly reflects program reality, risks, and trade‑offs Risk, Issues & Escalation Owns the RAID framework and scoring methodology Maintains program‑level risks and issues across all workstreams Produces concise RAID summaries for governance forums Ensures timely, evidence‑based escalation of material risks and issues Client‑Facing Reporting Produces client MI and performance reporting packs Ensures consistency between internal and external narratives Protects credibility by ensuring transparency and factual accuracy Key Deliverables & Milestones Tracks program‑level deliverables and critical milestones Produces consolidated weekly MI across all workstreams Identifies delivery slippage early and drives escalation where required What you will be responsible for Own and continuously evolve the program governance framework Enforce governance cadence, including meeting rhythm, pack production timelines, and action follow‑through Structure standard processes and frameworks for PMO teams to leverage with their clients Chair cross‑workstream governance and coordination forums and resolve blockers that cannot be addressed at workstream level Review and challenge all governance content prior to Program Director approval, including: RAG statuses RAID entries Milestone and deliverable status Draft, own, and present escalation papers to the Program Board and Steering Committee Actively challenge workstream leads, test leads, and client counterparts when reported status is inconsistent with delivery evidence Own the go‑live readiness assessment and present formal readiness recommendations to the Board Maintain a single, authoritative source of truth for program status, risks, issues, decisions, and dependencies Lead, manage, and develop the PMO team, including: Senior PMO Analyst PMO Analyst PMO Coordinator Education & Preferred Qualifications Proven experience leading PMO functions on complex, multi‑year technology or transformation programs Strong asset servicing or financial services domain knowledge, with understanding of front‑to‑back operating models Extensive experience operating at senior governance levels, including Program Boards and Steering Committees High‑impact communicator with the confidence to professionally challenge senior stakeholders and delivery leads Deep understanding of program governance, risk management, and escalation frameworks Demonstrated experience building, leading, and developing high‑performing PMO teams Strong proficiency in JIRA and Confluence — able to maintain trackers, dashboards, and data quality, not just consume outputs Sound delivery judgment and the ability to identify when reported program status does not reflect underlying delivery reality — and the confidence to act Salary Range $80,000 - $140,000 Annual. The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ. Employees are eligible to participate in State Street’s comprehensive benefits program, which includes a retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long‑term disability, and other optional additional coverages; paid‑time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance‑based awards (excluding certain sales roles subject to sales incentive plans); and eligibility for certain tax‑advantaged savings plans. For a full overview, visit As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Job Application Disclosure It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr State Street