Senior Business Development Manager

Serko is a cutting-edge tech platform in global business travel & expense technology. When you join Serko, you become part of a team of passionate travellers and technologists bringing people together, using the world’s leading business travel marketplace. We are proud to be an equal opportunity employer, and we embrace the richness of diversity, showing up authentically to create a positive impact. There's an exciting road ahead of us, where travel needs real, impactful change.

With offices in New Zealand, Australia, North America, and China, we are thrilled to be expanding our global footprint, landing our new hub in Bengaluru, India. With a rapid growth plan in place for India, we’re hiring people from different backgrounds, experiences, abilities, and perspectives to help us build a world-class team and product.

About the Role

The purpose of this role is to drive new business growth for Booking.com for Business in the United States by identifying, engaging, and converting organisations that require frequent employee relocation or temporary accommodation. This includes industries such as healthcare staffing, consulting, construction, insurance displacement, and media production.

The position is focused on acquiring and developing new accounts , building long-term partnerships, and expanding Serko’s market presence within the corporate travel and lodging sector. The successful candidate will leverage their knowledge of the travel industry and hotel commission economics to deliver revenue growth, optimize client value, and strengthen the strategic partnership between Serko and Booking.com for Business.

This role is ideal for a self-starter who thrives on identifying opportunities, closing deals, and earning through performance.

Key Responsibilities

• Prospect, qualify, and acquire new business customers within target industries.
• Develop tailored sales strategies to drive adoption of Booking.com for Business.
• Build a strong pipeline through proactive outreach, networking, and partnerships.
• Present and demonstrate the value of Serko’s travel technology and Booking.com’s accommodation offerings to potential clients.
• Negotiate and close commercial agreements in line with revenue and commission targets.
• Collaborate with marketing and account management teams to optimize lead generation and conversion.
• Track, report, and forecast sales performance using CRM tools.
• Stay current on travel industry trends, hotel commission structures, and competitor offerings to inform sales strategy.

Skills & Experience

• Proven track record in B2B sales , ideally within the travel, hospitality, or SaaS sectors.
• Strong understanding of hotel distribution models , commission economics , and corporate travel procurement .
• Experience selling into sectors that manage frequent relocations or temporary accommodation needs (e.g., healthcare staffing (e.g. traveling nurses), insurance displacement, construction, professional services, or entertainment).
• Exceptional communication, negotiation, and presentation skills.
• Highly motivated, self-driven, and comfortable with a commission-based, performance-oriented sales structure.
• CRM proficiency (Hubspot, Salesforce or similar).
• Ability to work both independently and collaboratively in a fast-paced environment.

At Serko, we aim to create a place where people can come and do their best work. This means you’ll be operating in an environment with great tools and support to enable you to perform at the highest level of your abilities, producing high-quality and delivering innovative and efficient results. Our people are fully engaged, continuously improving, and encouraged to make an impact.

Some of the benefits of working at Serko are:

• A competitive base pay
• Medical Benefits
• Discretionary incentive plan based on individual and company performance
• Focus on development: Access to a learning & development platform and opportunity for you to own your career pathways
• Flexible work policy