Lead Sales Operations Program Manager

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Job ID

LEADS012054

Employment Type

Regular

Work Style

remote

Location

United States

Travel

Up to 25%

Role

Lead Sales Operations Program Manager

Company Overview

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.

At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.

Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose — people —then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.

The primary focus of this role is on the creation and development of Sales Operations process that is sustainable and meets the needs of the company today and in the future. Strategic out of the box thinking mindset is needed. This person will work cross functionally across the Sales Operations team in support of the Sales organization. Job Responsibilities:

• Review and understand the Sales guidelines for the new fiscal year.
• Assist and provide feedback as these guidelines are written to ensure they meet company guidelines and Sales Operation Processes.
• Establish a strong understanding of UKG selling and quoting practices.
• Develop and maintain a strong understanding of various systems used by Sales Operations.
• Write, review and implement Sales Operations process related to sales transactions and system capabilities.
• Ability to lead projects and user acceptance testing.
• Become proficient in cross functional business process and how they affect the Sales Operations team.
• Serve as an escalation point for Sales Operations as needed.
• Understand and assist in quoting in each OU as necessary
• Support month and quarter end activity by supporting escalations and system/process needs.
• Any other duties as assigned.

Qualifications:

• Innovative thinker willing to challenge the status quo and driven to make a difference in process and best practices related to sales transactions and system/process requirements.
• Ability to build strategic relationships with all levels in the organization.
• Become a trusted advisor.
• Strong analytical capabilities.
• Must be able to change and adapt as new processes are needed.
• Salesforce and Advanced Excel skills required.
• Associates degree preferred: BS/BA a plus but not required.

Where we're going

UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!

Equal Opportunity Employer

UKG is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

View The EEO Know Your Rights poster

UKG participates in E-Verify.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The pay range for this position is $88,700 to $127,500, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at