(USA) Director, Technology Operations

Reference: R-2561348Posted: 2026-07-15Location: BENTONVILLE, AR, United StatesSalary: $110000 - $220000/yearType: Full time / Regular/PermanentCompany: WalmartBusiness Segment: Home OfficePosition Summary...What you'll do...Role summary: The Director, Technology Operations leads the strategy, planning, and execution of large-scale technology and business initiatives supporting Walmart's cross-border logistics and transportation network. This role is responsible for driving end-to-end transportation strategy across B2C supply chains, including carrier performance management, cross-border transportation, returns, and development of new logistics capabilities. The Director partners across Product, Engineering, Operations, Transportation, and external carriers to deliver scalable, customer-centric solutions while ensuring operational excellence, financial stewardship, and effective risk management. By leveraging technology, data, and industry best practices, this leader drives innovation, improves supply chain performance, and enables sustainable growth across Walmart's international commerce ecosystem. About the team: The Walmart US eCommerce Cross-Border team develops and scales technology and operational capabilities that support international commerce and transportation. This team specializes in program and project management, financial oversight, and stakeholder engagement to align technology initiatives with strategic objectives. Collaborating across functions, members monitor progress, mitigate risks, and enhance operational efficiency. Emphasizing clear communication, problem-solving, and data-driven decision-making, the team drives scalable technology operations that consistently improve customer experiences and business outcomes, supporting Walmart’s mission to deliver value and excellence. What you'll do:Lead the strategy, planning, and execution of cross-border supply chain and transportation initiatives.Drive carrier performance, transportation network optimization, and B2C logistics capabilities, including returns.Partner with Product, Engineering, Operations, Marketplace, and external carriers to deliver scalable supply chain solutions.Manage program budgets, roadmaps, risks, and operational performance to achieve business objectives.Build strong cross-functional partnerships and influence decisions across internal and external stakeholders.Leverage data to improve transportation performance, customer experience, and operational efficiency.Champion continuous improvement, innovation, and the development of new logistics capabilities that support Walmart's global commerce strategy.What you'll bring:Proven experience leading complex supply chain, transportation, or logistics programs in a large-scale, fast-paced environment.Strong understanding of carrier management, transportation operations, network optimization, and B2C fulfillment.Proven expertise in program and financial management, including budgeting, forecasting, and ROI analysis.Strong skills in stakeholder engagement, communication, and influencing across multiple teams and business units.Comprehensive understanding of technology strategies, systems, and emerging trends relevant to large-scale operations.Ability to define, plan, and monitor complex programs with risk assessment and mitigation capabilities.Experience driving business operations through data-driven decision making and performance measurement.Demonstrated leadership in aligning technology initiatives with organizational goals and delivering measurable value. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. The annual salary range for this position is $110,000.00 - $220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : - Stockㅤㅤㅤㅤ‎ Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 6 years’ experience inproject management, program management, program operations, or related area.Option 2: 8 years’ experience in project management, program management, program operations, or related area.3 years’ supervisory experience.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.Primary Location...1601 SE 10th St, Bentonville, AR 72716, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.Preferred qualifications[]