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Senior Manager, Solutions Engineer

Virtual Vocations Inc

To lead a high-performing team in the Financial Services & Insurance (FSI) domain, the remote Senior Manager, Solutions Engineer will manage solution engineering efforts, drive pre-sales strategies, and collaborate cross-functionally to enhance customer experiences. Key responsibilities Lead, coach, and mentor a team of solution engineers while fostering a culture of continuous learning and accountability Drive scalable pre-sales motions and develop repeatable methodologies for diverse industries within the FSI segment Collaborate with sales and product teams to align on pipeline strategy and advocate for customer needs in product development Required qualifications 7+ years of experience in Solution Engineering / Pre-Sales, including 3-5+ years in people management Deep domain expertise in Financial Services & Insurance (FSI) with a proven track record in complex enterprise deals Hands-on experience with AI-powered SaaS solutions and familiarity with customer experience applications Strong technical acumen and ability to engage with technical buyers effectively Experience in the Contact Center, CCaaS, or CX technology space preferred Virtual Vocations Inc

Vacancy posted 3 days ago
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