Remote PBM Prior Authorization Pharmacy Technician

Job Order: *Pharmacy Tech
Client: CVS (Woonsocket, RI –  remote role )
Openings: 40

Start date: 07/13/26
Work Location:   Remote (anywhere in the U.S.)— must be able to work  Central Time (CST) hours
Employment Type: W2 contract ( Contract-to-hire )
Pay Rate:  $20.00/hour
Schedule:  40 hours/week (standard 8.5-hour workday)

The  Pharmacy Technician I (Prior Authorization)takes  inbound calls from providers, pharmacies, members, etc., and provides professional, courteous assistance through a  criteria-based prior authorization process. You will document interactions accurately and  escalate clinical/judgment questions to the pharmacist team .

You’ll also assist with additional workflow needs such as  outbound calls , processing prior authorizations received via  fax/ePA , and responding to inquiries through department mailboxes.

Training & Schedule Details (CST Required)

• Training: 07/13-08/31/2026 8a-4:30pm CST M-F (no time off permitted during training)
  Schedule Times: This position follows a standard 8.5-hour workday
  Permanent schedule will be determined based on business needs after training is completed.
• Candidates must be comfortable working  CST working hours while living anywhere in the U.S.

Key Responsibilities

• Handle  high-volume inbound calls and provide accurate prior authorization support
• Maintain  complete, timely, accurate documentation
• Transfer clinical questions/escalations to the  pharmacist team
• Support additional tasks:  outbound calls, fax/ePA processing, mailbox monitoring
• Navigate multiple systems while completing  data entry efficiently

Required Qualifications

• Active Pharmacy Technician license (no restrictions)  OR   national pharmacy technician certification (or state registration/certification/licensure per state regulations)
• Strong customer service skills (verbal and written)
• Advanced computer skills (word processing, spreadsheets); comfort working across multiple applications
• Familiarity with  medical terminology and coding (preferred/expected)

Experience

• Prior authorization / PBM experience preferred
• High-volume call center experience strongly preferred (job notes emphasize 2+ years as ideal—please make this clear on the resume if applicable)

Remote Work Requirements (Must Have)

• A  HIPAA-compliant , distraction-free workspace (separate area, no interruptions)
• Wired internet meeting 25 Mbps download / 3 Mbps upload minimum
• Ability to  sit and stay focused for the full shift without interruptions
• Ability to provide:
• • Internet speed test screenshot
  • License/certification screenshot