Prior Auth Pharmacy Technician

Job Title: Prior Auth Pharmacy Technician

Location: REMOTE

Timing: This position follows a standard 8.5-hour workday

Duration: 6 Months

Job Description:
The Tech I Prior Auth takes in-bound calls from providers, pharmacies, members, etc providing professional and courteous phone assistance to all callers through the criteria based prior authorization process. Maintains complete, timely and accurate documentation of reviews. Transfers all clinical questions, escalations and judgement calls to the pharmacist team



Responsibilities:

• The Tech I Prior Auth takes in-bound calls from providers, pharmacies, members, etc providing professional and courteous phone assistance to all callers through the criteria based prior authorization process.
• Maintains complete, timely and accurate documentation of reviews.
• Transfers all clinical questions, escalations and judgement calls to the pharmacist team.
• The Tech I will also assist with other duties as needed to include but not limited to: outbound calls, reviewing and processing Prior Auth's received via fax and ePA, monitoring and responding to inquiries via department mailboxes and other duties as assigned by the leadership team.

Skills:

• Prior Authorization
• Call Handling
• Pharmacy Tech License

Experience:

• Minimum 2 years of experience in a high volume call center - healthcare or PBM/prior authorization-related preferred
• Must have some familiarity with medical terminology and coding.
• License or Certification is acceptable
• Pharmacy Technician license with no restrictions, must be active
• National pharmacy technician certification or certification or licensure per state regulations.
• Advanced computer skills including word processing and spreadsheet utilization.
• Excellent customer service skills (written and verbal) a must.

Education:
Verifiable High School diploma or GED is required.
Pharmacy Technician license or certification (active and no restrictions)



About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit .


US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.