Catering Operations Manager

Event Operations ManagerCULINAIRE provides upscale food and beverage management services to a very diverse collection of national accounts to include art museums, cultural landmarks, hotels, performing arts centers, restaurants, and special event venues. While our portfolio is diverse, the one constant in every operation that we manage is our total commitment to our associates to put their career path, safety and success as our top priority, as well as to provide sophisticated, delicious food and warm service to our guests.Job Summary: The Event Operations Manager holds duties related to successful execution and coordination for on and off premise Company events. The position entails a need for excellent attention to detail and communication skills; ability to multi-task on a variety of projects simultaneously, accurate distribution of pertinent information both internally to all departments as well as to clients and related vendors. You will be expected to have excellent client skills in presentation and marketing ability.Key Responsibilities:Consults clients as to scope, expectations, setting, menu, collateral entertainment to have a successful and appropriate event within the client's budgetPlans menus in consultation with the clients and chefsNegotiates individual vendor contractsDelegates to, and ensure that, the Event Manager coordinates and executes the event within the parameters established by the Catering Event ManagerRecruits, interviews, selects, and trains permanent and casual staffOrganizes, leads and motivates the catering teamPlans staff and event schedulesMaintains and develops accurate financial and administrative recordsServes as liaison and coordinator between Sales Catering Managers, Supervising Chefs, Staffing, Captains, Suppliers, Vendors, Rental Companies and Clients as needed to plan eventsAssesses contract requirements and ensure satisfaction with the services deliveredPerforms final review and assessment of catering events to determine if they meet performance and quality standardsResolves customer concerns and ensures timely customer paymentPreferred Qualifications:Operationally savvy industry professional with demonstrated leadership in managing people, events and the overall guest experienceStrong organization, time management and team motivation skills are essential for success in this roleAbility to work independently with little direct supervisionAbility to communicate effectively (verbal and written) with clients, senior management, and WPC support staffAbility to respond effectively to continuously changing demandsDemonstrated experience in budgeting, P&L, labor and sales forecasting and reportingEffective use of discretion to problem solve in a fast-paced environmentExcellent negotiating skillsAbility to establish credibility with senior culinary professionalsHuman Resource experience including hiring, training, mentoring and development3-5 years' experience in a hospitality management environment (preferably in an off-premise catering environment)The ability to manage in an environment with focus on client service, entrepreneurship and building and growing a strong businessAssociates at Culinaire are offered many fantastic benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, flexible spending accounts, paid parental leave, personal leave.