Credit Officer Vice President

Job Description

Bring your Expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

In Credit Risk Management, you drive the end-to-end credit delivery experience for our business. You lead a team of Credit Officers and Analysts, ensuring service excellence and adherence to credit quality standards. You collaborate with partners across the firm to meet organizational goals and support continuous improvement. You help us deliver outstanding client experiences and contribute to our strategic direction.

Job responsibilities:

• Proactively manage the credit delivery process from start to finish through partnerships with Credit Operations
• Lead and develop a team of Credit Officers and Analysts, ensuring high service levels and credit quality
• Oversee team capacity and ensure target metric goals are met
• Conduct quality reviews of underwriting analyses
• Lead meetings with Lending Advisory, Underwriting, and Operations to drive prioritization
• Monitor weekly reports to ensure portfolios meet targets
• Provide training and communicate objectives in team meetings
• Participate in portfolio management and credit administration with Lending Advisory and Credit Executive
• Ensure compliance with corporate and regulatory policies, focusing on cost-efficient credit delivery
• Offer decisive and prudent credit guidance, structuring appropriate solutions for the bank and clients
• Serve as a resource and mentor within the credit organization and participate in local leadership

Required qualifications, capabilities, and skills:

• Bachelor’s degree required 
• 7 years consumer and commercial bank lending experience
• Strong analytic, problem-solving, and organizational skills
• Excellent interpersonal and communication abilities
• Commitment to customer service and teamwork
• Ability to work in a high-production environment and meet targets
• Strong computer skills, including Microsoft Excel, Word, and PowerPoint

Preferred qualifications, capabilities, and skills:

• Degree required (Finance, Accounting, Economics, Business Management, or STEM preferred)
• Completion of a major bank credit-training program
• Knowledge of Capital Markets and Operating Companies
• Experience with JPMC software applications and broad bank product knowledge
• Ability to interact with senior management and sales personnel
• Ability to manage multiple projects with urgency
• Fluency in Spanish, Portuguese, Mandarin, or other languages used by global clients

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.​

Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.