Patient Access Specialist - Call Center Scheduler
Full-time
Johns Hopkins Medicine
The Johns Hopkins Health System Corporation (JHHS) is a not-for-profit organization dedicated to providing the highest quality patient health care in the treatment and prevention of human illness. Read more here!
Our patients come from all over the world — and so do our staff members. They come to be part of a professional and diverse health care team; to work beside the unequaled talent of Johns Hopkins physicians, nurses and providers; and to enjoy extensive benefits and opportunities for personal and professional growth. Make it happen at Hopkins.
What awaits you:
- Great hybrid schedule! Hours are Monday-Friday, 8am-5pm. After training onsite in Middle River or Baltimore, MD, you will work in office 1-2 days per month!
- Room for growth
- Outstanding team in a diverse work environment
- Medical, Dental, and Vision Insurance
- Retirement Savings Plan w/employer contribution
- Generous Paid Time off & Paid holidays
- Employee and Dependent Tuition assistance benefits
- Health and wellness programs and MORE!
As a Patient Access Specialist (Medical Call Center Scheduler), you’ll:
- Help patients receive world-class care at Maryland's premier medical institution.
- Deliver exceptional customer service to our patients via inbound/outbound correspondence (calls, emails, faxes, etc.) between physicians and patients requesting services.
- Create connections with patients while working with an exceptional, multi-disciplinary team.
- Coordinate intricate appointment scheduling using online software.
What you’ll bring:
- 2+ years of experience in medical office, hospital, medical call center or similar customer service environment
- High school diploma or GED
- Passion for helping others
- Ability to think quickly and problem solve
- Ability to talk and type simultaneously, with excellent verbal and written communication skills.
- Important Notice: Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position.
Vacancy posted 2 days ago
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