Host / Front-of-House Support (Weekends)

Job Description

Job Description

Hello friends, 
Our Potrero Hill location is looking for a host / Front-of-house support. 

Key Responsibilities:

• Greet and seat guests with warmth and professionalism
• Manage waitlists, and table rotations 
• Monitor dining room flow and communicate with kitchen/service staff
• Maintain cleanliness for front of house 
• Assist servers with bussing, refills, and running food/drinks when needed
• Handle basic guest inquiries and resolve minor complaints; escalate when necessary
• Process guest payments and gratuity distribution as required

Requirements:

• 1+ year in a hospitality or restaurant front-of-house role preferred
• Excellent verbal communication and customer-service skills
• Comfortable using POS systems and phone etiquette
• Team player, calm under pressure, reliable and punctual
• Ability to stand for extended periods 

Fun facts: 

• flag ship store coming soon. Lots of room for growth!  
• Willing to cross train in other positions such as barista 

Compensation: 

• This is a tipped position! 
• Pay $19.18 plus tips, which are pooled based off of hours worked. 

Benefits: 

• Lunch break meals are comped 

Schedule: 

• Shift: 9am to 3pm
• Weekends. (Picking up shifts is possible upon request/availability)