Systems Administrator (Temporary)

Job DetailsJob Location: Leimert Park - Los Angeles, CA 90043Position Type: TemporaryEducation Level: B.A./B.S.Salary Range: $30.01 - $34.17 hourlyJob Category: Information Technology ROLE SUMMARY The Systems Administrator is the point of contact for the successful operations of Wellnest’s electronic health records system (EHRS). Performs clinical data management to ensure production of meaningful and concise reports to assist in the clinic’s day-to-day operations, including maintaining up-to-date data from various data sources. Acts as the lead project manager and subject matter expert for implementation projects within the scope of the EHRS. ESSENTIAL FUNCTIONS Perform clinical data management to ensure production of meaningful and concise reports to assist in clinic’s day-to-day operations. Act as the lead project manager and subject matter expert for implementation projects within the scope of the electronic health records system (EHRS) by coordinating with CMSS vendor, clinic’s outside consultant, senior management, and other entities to ensure successful and ongoing effectiveness of clinic’s CMSS operations. Provide issue resolution, system support, and training for proper utilization of clinic systems. Maintain proper documentation and ensure compliance with all regulations within the scope of clinical data operations (HIPAA, Data security and privacy, DMH requirements, etc.). Provide necessary reporting and updates to management and various committees on the state of the clinic’s CMSS. The CMSS lead will supervise supervisees, monitoring quality of work, conducting annual employee reviews, and attend supervisor trainings. DATA MANAGEMENT & REPORTING Ensure clinic’s ability to acquire data from DMH and CMSS vendors. Develop and provide key reports to various internal clinic entities. Ensure up-to-date documentation and inventory of databases and reports. Provide state of CMSS report to Executive Management and the Board. CLINIC’S EHR SYSTEM Perform project management on implementation and maintenance of systems, modules, forms, and reports within the CMSS, including but not limited to clinic’s EDI, ePrescribing interface, dashboards, forms, reports, screening tools, MCal verification tool, and other mechanisms within the CMSS jurisdiction. Coordinate various implementation/update functions of the EHR system with other teams in the clinic, including training system users. Maintain completeness of System Development Life Cycle (SDLC) documentation, including contact information, due dates, and other important information on the EHR system. ISSUE RESOLUTION Provide the needed resolution of issues and requests submitted mainly from the ticket system. Communicate to EHR vendor on issues that the vendor needs to handle. Utilize Wellnest’s remote assist capability to enhance system users’ support. Manage Wellnest’s support ticket system. DOCUMENTATION Maintain various documentation in a systematic manner (both electronic and paper). Documentation includes signed documents, system documentation (subscription info, contacts, contracts, manuals, workflows, access list, inventory, and policies). CMSS REPORTING Provide bi-monthly state of CMSS report to the Operations Improvement Committee. Provide executive management with issue resolution and de‑risk recommendations as required. Assist in providing specific reporting for grants and compliance purposes. Work with other departments to ensure clinic’s CMSS disaster recovery and business continuity plan are in place and ready to deploy when needed. REQUIRED QUALIFICATIONS Bachelor’s degree in information technology or related field. Health Information Management System certification preferred. Expertise in information technology project management required. CONDITIONS OF EMPLOYMENT Employee may be asked to pursue additional training when it is determined to be in the best interest of the Company. Employee must have the ability to use a personal vehicle with required insurance coverage to complete the essential duties of their job and conduct agency business. Employee must maintain a valid California driver’s license and clean driving record that meets Wellnest’s insurance carrier’s criteria for liability coverage. Employee must complete a test for TB and fingerprint clearance by the Department of Justice. WORKING CONDITIONS Employee regularly works in an office environment. Employee may be required to work flexible, evening, and/or weekend hours for time-sensitive projects. REASONING ABILITY Ability to effectively present information and respond to questions from clients, office personnel, other employees, and the general public. Ability to read, analyze, and interpret manual and office documents. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, gather, transcribe and post data, analyze, synthesize, and classify information, and draw valid conclusions where only limited standardization exists. Ability to work independently and with others – including other employees, clients, and members of the public, in face‑to‑face and telephonic contexts. Ability to multi‑task, establish priorities, and manage time, meet deadlines, and perform duties under time constraints. Ability to be flexible and adapt to changing work demands. Maintain high level of concentration and attention to detail for extended periods of time. Ability to respond effectively to sensitive inquiries or complaints. Maintain a high level of ethical and professional standards in accordance with agency and community policy. PHYSICAL DEMANDS Ability to talk or hear in order to give and receive information and instructions. Ability to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls. Ability to reach with hands and arms. Ability to use computer keyboard up to 75% of the day. Visual acuity, ability to adjust focus and peripheral vision for work on a laptop or other computer equipment. Lift and/or move up to 25 pounds. Able to use telephone, office copier, calculator, fax machine, computer printer and scanner, or other equipment as required. This description is only intended to illustrate the duties, responsibilities and requirements for it. It is not intended, nor should it be interpreted to describe each and every duty the employee may be required to perform. EEO STATEMENT Wellnest does not discriminate against any client, parent/guardian, employee or community member on the basis of actual or perceived ancestry, age, color, disability, gender, gender identity, gender expression, nationality, race or ethnicity, religion, sex, sexual orientation, or association with a person or group with one or more of these actual or perceived characteristics. Due to restrictions from DHCS, Wellnest, as a health care provider, is unable to employ anyone on a DHCS exclusionary list or database. Applicants will be asked to confirm within the application process whether they are subject to an exclusion. Qualifications #J-18808-Ljbffr Wellnest Emotional Health & Wellness