Principal Field Service Technical Training Specialist

We anticipate the application window for this opening will close on - 2 Nov 2026

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

The Cranial and Spine Service team develops and delivers technical training that enables Medtronic field service professionals and customer biomedical teams to maintain, troubleshoot, and repair complex medical technologies.

This role is ideal for technical professionals who enjoy solving difficult electrical and electromechanical challenges, interpreting schematics, and translating complex concepts into practical training. Supporting a global service organization, the position focuses primarily on imaging and x-ray based systems within the Cranial and Spine portfolio.

While this position is posted as remote, training activities are conducted at the Lafayette, Colorado facility. The role requires onsite presence a minimum of two weeks per month to facilitate instructor-led training and support hands-on learning activities, so living a reasonable driving distance from this facility is required. Up to 25% domestic and international travel may be required.

This role is responsible for designing and delivering technical training programs for field service engineers and biomedical professionals supporting Cranial and Spine technologies. Success in this position requires a strong foundation in electrical engineering principles, the ability to interpret schematics and complex system designs, and the capability to translate technical concepts into effective learning experiences .

Unlike a traditional instructional design role, this position requires hands-on technical expertise and the ability to develop training content directly from engineering documentation, repair procedures, and circuit-level troubleshooting activities . It is also not a clinical training role; candidates are expected to bring technical knowledge of electrical, electronic, or electromechanical systems rather than clinical or patient-facing expertise. The individual will develop training content, lead classroom and hands-on instruction, and serve as a technical expert for troubleshooting and repair methodologies.

Primary Responsibilities

• Develop technical training curricula, course materials, assessments, and learning assets for service and customer audiences.
• Create and update training content using electrical schematics, engineering drawings, repair procedures, and technical documentation .
• Deliver instructor-led and hands-on training programs covering system operation, maintenance, troubleshooting, and repair.
• Translate complex electrical and electromechanical concepts into effective training for diverse technical audiences.
• Partner with engineering, manufacturing, quality, regulatory, and service teams to ensure training content reflects current products and procedures.
• Evaluate training effectiveness and implement continuous improvements to course content and delivery methods.
• Support global service readiness for new product introductions, software releases, and product updates.
• Provide technical expertise on system diagnostics, root cause analysis, and complex troubleshooting scenarios.

Required Qualifications

• High School Diploma or equivalent with 8+ years OR Associate's Degree with 6+ years OR Bachelor's Degree with 4+ years of engineering, technical training, field service, troubleshooting, or related technical experience.
• Ability to travel up to 25% domestically and internationally and work onsite in Lafayette, CO a minimum of two weeks per month.

Preferred Qualifications

• Experience interpreting electrical schematics, circuit diagrams, and technical documentation.
• Formal or informal training or study in electrical engineering concepts (such as electrical engineering coursework, or master electrician or automotive repair experience)
• Experience troubleshooting complex electrical systems where solutions may not be predefined by standard procedures.
• Familiarity with commonly used test equipment (i.e.: power supplies, DVM's, signal generators, dosimeters, flow meters, etc.)
• Experience servicing imaging, x-ray, mammography, gamma ray, or other diagnostic equipment.
• Experience in medical device field service, manufacturing engineering, or technical support roles.
• Experience with instructional design tools, including Articulate, and learning management systems.

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship

At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

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Recruitment Fraud Alert

We are aware of phishing scams targeting job seekers. Please keep the following in mind:

Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.

Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.

If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.

If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at View email address on aiapply.co .

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Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$109,600.00 - $164,400.00

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This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.