Helpdesk Analyst - Frontline IT & POS Support
Space NK
A well-known beauty retailer based in Washington is seeking a Technical Helpdesk Analyst to join their Technology Support team. This role involves providing first-line IT support and troubleshooting for end users, focusing on customer satisfaction and effective communication. Candidates should have a customer service mindset, logical problem-solving skills, and a basic understanding of IT environments. Flexibility to travel and work weekends is expected. This opportunity is ideal for those at the early stage of their IT career. #J-18808-Ljbffr Space NK
- AHU Technologies is seeking a Helpdesk Specialist in Washington, DC. This role involves providing first-level technical support, answering inquiries, and documenting issues efficiently... ...will have a Bachelor's degree in IT or a related field, possess excellent communication...Suggested
$106.61k - $284.28k
...Position Summary: Join Fortune 7 CVS Health as a Sr. Manager, Frontline Support Engineering to lead our organization's efforts to develop and... ...environment. Preferred Qualifications: • Experience in IT, SRE, DevOps, or Software Engineering. • Experience acting as...SuggestedHourly payFull timeTemporary workWork experience placementLocal area- ...Job Opportunity Bluu Inc., founded in 2007, is an end-to-end POS hardware service provider for merchants nationwide. Bluu Inc. is... ...Annandale, VA, Lynnwood, WA Job Description - Provide phone support; Document all merchant and reseller/agent issues; Resolve all...SuggestedFlexible hours
- ..., and enjoy our brands. Job Title Helpdesk Analyst Reporting To Technology Support Manager Location West London Working... ...someone at an early stage of their IT career who is passionate about... ...printers, peripherals) Point of Sale (POS) hardware Core business...SuggestedWorldwideNight shift
$105k - $115k
Galapagos Federal Systems is looking for a Service Desk Manager to oversee IT professionals providing technical support. You will lead service desk operations, mentor staff, and drive improvements to enhance service quality and customer satisfaction. The ideal candidate...Suggested- ...Senior Technical Analyst, Workforce Management Systems At CAVA we... ...Technical Analyst to oversee and support our workforce management and... ...including HRIS, payroll, ERP, POS, and data lake environments.... .... Coordinate with internal IT, architecture, and security teams...Casual workWork at officeLocal area
- ...Job Description: Short Description: The Helpdesk Specialist is a first level rep to the Client technical support team. They answer a variety of technical inquiries... ...and Responsibilities i. Answer calls in a dynamic IT operations environment, supporting multiple...Contract workWork at office
- ...work model with a combination of onsite support at the client site and approved telework... ...Datawiz delivers secure, ITIL-aligned Tier 1–3 IT support services to Federal Government... ...The Tier 1 Service Desk Agent provides frontline technical support within a 24/7 hybrid Service...Contract workTemporary workLocal areaRemote workFlexible hours
- AHU Technologies Inc is seeking a first level technical support representative in Washington, D.C. The role includes answering technical... ...documenting issues. Candidates should have a Bachelor's degree in IT or related field, excellent communication skills, and experience...
- ...System/Hardware installation/upgrades Respond to helpdesk trouble tickets Manage and create new user accounts Manage IT web accounts Assist System Administrators with... ...with 12-24 months experience in a desktop support position preferred. Strong Windows XP and PC Hardware...Work experience placement
- ...Role :- Application Helpdesk Analysts III Location :- Washington DC(onsite) Role... ...provides advanced technical and functional support for business-critical applications.... ...processes Facilitate communications among IT teams. Conduct surveys to improve...Permanent employment
- ...Job Description Bluu Inc., founded in 2007, is an end-to-end POS hardware service provider for merchants nationwide. Bluu Inc. is... ...Annandale, VA, Lynnwood, WA, Job Description: - Provide phone support; Document all merchant and reseller/agent issues; Resolve all...Flexible hours
$65k - $85k
...Technical Support Engineer, Associate The Technical Support Engineer, Associate provides advanced operational and... ..., and resolution verification. The Application Systems Analyst works closely with DOT OCIO, IT Shared Services (ITSS), CMS engineering teams, security...Work experience placementLocal area- ...challenging and interesting work in a friendly and supportive environment. Through prime and... ...environment. In this role, you will lead frontline support staff, manage ticket flow and escalations... ..., or equivalent experience 5+ years of IT Service Desk or service delivery...Temporary workWork at officeRemote work
- ...Business / Help Desk Analyst Location: Remote Other Considerations... ...work spans DevSecOps, health IT modernization, intelligent automation... ...Analyst to join our team supporting VINCI on the OMEGA contract.... ...this role, you will provide frontline Tier 0/1 support to the VINCI...Permanent employmentFull timeContract workRemote work
- ...work model with a combination of onsite support at the client site and approved telework.... ...Datawiz delivers secure, ITIL‑aligned Tier 1-3 IT support services to Federal Government... ...The Service Desk Tier 1 Lead supervises frontline Service Desk operations supporting a...Contract workTemporary workLocal areaRemote workFlexible hours
- ...position located in Washington D.C. NCC is seeking a Service Desk Manager for an upcoming government contract to lead a team of frontline support professionals, providing daily supervision and guidance to ensure efficient and effective service desk operations. Key Areas...Full timeContract workFor contractors
- ...in a government setting. Key responsibilities include leading frontline support, managing ticket flow, and ensuring high-quality service in a... ...secure environment. Candidates must possess a Bachelor's degree in IT or a related field, along with over 5 years of relevant...
$105.3k - $190.35k
...Modernization sector is seeking an experienced SME Service Desk Analyst (Tier 1) Lead to support the delivery, enhancement, and adoption of enterprise data... ...qualification alternatives. Experience leading IT service desk or user support operations in enterprise environments...Local areaImmediate start$84.22k - $126.32k
...you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a IT Desktop Support Technician II to join our team in Arlington, Virginia (US-VA), United States (US). Job Summary: The Desktop Support Technician...Temporary workWork at officeRemote workFlexible hours- ...Position Overview As the Customer Support Engineer (CSE), you will act as a model of... ...as the operational bridge between DISA/JSP IT teams, system users, leadership, and Bear... ...Bear River Product Operations Specialist (POS) personnel, ensuring quality, consistency,...Full timeTemporary workFor contractorsFor subcontractorWork at officeRemote work
$65.5k - $90.5k
...highly motivated Help Desk Specialist to work onsite in Bethesda, Maryland. This role involves providing customer service support and managing enterprise IT for our War‑fighter customers. Candidates should have 2 years of experience with Microsoft Office 365, NMCI, and...Work at office$65.5k - $90.5k
A technology solutions company is seeking a motivated Help Desk Specialist to provide customer service support and oversee IT processes. The position, based in Bethesda, MD, requires experience with Microsoft Office 365 and NMCI systems. Candidates must hold an Active...Work at office- IT Specialist (Secret clearance or higher required - Ability to obtain and maintain TS/SCI) Location: Washington, DC (Onsite - 5 days... ...Service Center Representative to provide hands‑on technical support within a classified environment for our federal customer in Washington...Full timeLocal area
- A leading IT support company in Washington, D.C. is looking for qualified candidates for a Level 1 support role. The ideal candidate will have 2-5 years of experience in end user support, particularly in a Microsoft-centric environment. Responsibilities include providing...Remote job
- ...Temporary Information Technology Technician II in Alexandria, Virginia. This one-year temporary position involves providing IT help desk support to judges, judicial staff, and clerks. Successful candidates will have two years of relevant experience, strong proficiency...Temporary workWork at office
- BayNova LLC is seeking a User Support Specialist to join our Alexandria, VA team for a federal government client. The ideal candidate will have a background in desktop support technologies and strong analytical skills, along with a dedication to customer service. Responsibilities...Remote jobWork from home
- ...Technician. This position requires providing first-level technical support for hardware and software issues. The ideal candidate has strong... ...service and communication skills, along with 1-2 years of IT support experience. Technical certifications like CompTIA Security+...
- A federal support organization based in Washington, D.C. is seeking a Level 1 support specialist with 2-5 years of experience in end-user support in a Microsoft-centric environment. Responsibilities include providing support via multiple channels and resolving issues within...Full timeLocal areaMonday to Friday
- Expression Networks is seeking reliable Help Desk Specialists in Washington, D.C., to support the Department of Commerce under NTIA. You will provide Tier II and III IT support, manage incident resolutions, and ensure a high-quality end-user experience in a classified...
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