WFM Scheduler: Optimize Call Center Coverage
WTW
WTW is seeking a Workforce Management Scheduling Administrator to support Service Center operations by maintaining staff schedules and ensuring accurate system data. You will collaborate with stakeholders to adjust schedules based on real-time needs and forecasted demand. The role requires proficiency in MS Office, especially Excel, and strong communication skills. You will monitor volumes, manage schedules across sites, and contribute to ad hoc reporting and documentation while rarely traveling. #J-18808-Ljbffr WTW
Vacancy posted 4 days ago
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