Customer Development Manager, Kroger Team

Customer Development Manager, Kroger TeamLocation: Flexible | Travel: ~50%Join a leading CPG Food Company as a Customer Development Manager, where you'll be the strategic lead for driving sales, profitability, and market share across key grocery accounts, namely Kroger. This role offers the opportunity to shape the customer agenda, drive new product launches, and create lasting partnerships with major retail decision-makers.Why You'll Love This RoleYou'll lead national grocery relationships with influence and autonomyYou'll own customer P&L, promotions, and innovation strategiesYou'll collaborate across cross-functional teams to deliver best-in-class executionYou'll represent iconic brands in the fast-paced, evolving grocery spaceWhat You'll DoServe as the lead point of contact for customer strategy, promotions, and business development across assigned retail accountsDevelop and execute joint business plans that align with customer goals and company strategic prioritiesOversee all corporate selling initiatives including pricing strategy, display planning, and new product introductionsPartner with internal teams (Sales Planning, Marketing, Supply Chain) to ensure seamless execution and customer alignmentConduct pre- and post-promotional analysis to optimize trade spend and identify missed opportunitiesManage contracts, pricing files, and incentive programs while maintaining accuracy in both internal systems and retailer platformsLead cross-functional business reviews and provide performance recaps to drive continuous improvementProvide regular updates on competitive insights and industry trends to influence brand and channel strategyForecast sales volumes and manage overall customer budget, trade investment, and promotional ROIWhat You'll Bring4–6 years of sales, customer management, or category experience within the CPG industry; beverage or snack background a plusProven success managing national or regional grocery accountsStrong financial and analytical acumen, including forecasting and trade optimizationAbility to collaborate across departments and lead internal and external teamsSkilled in data tools such as IRI, 84.51, Market6, and margin analysis platformsExceptional communication, negotiation, and presentation skillsProficiency in Microsoft Excel, PowerPoint, and CRM toolsBachelor's degree in Business, Marketing, or related field (or equivalent experience)Additional PerksHigh-impact, highly visible customer ownershipStrategic leadership role with career growth opportunitiesTravel across key markets to strengthen relationships and executionWork with a collaborative, passionate, and values-driven team