Medical Administration Officer

Medical Administration Officer

The Medical Administration Officer serves as the medical administration officer for the CBOC and has the responsibility of coordinating, directing and assuring quality management of the patient care administration activities of the clinics within the outpatient clinic. The CBOC operates as a matrix organization housing various service lines; functions as a liaison, coordinating among the Primary Care Line Patient Care Administration Officer, the management of Patient Care Administration Service, Mental Health and the multiple specialty clinics, assuring compliance with all requirements, quality control, program management, reporting and special projects; accountable for overseeing the day-to-day activities of all outpatient care administrative programs at the clinic and directing the patient care administration staff; deals individually with all administrative and clinical personnel assigned to the CBOC. Primary Care Line staff relies heavily on the incumbent's advice, guidance and assistance and responsible for relieving Primary Care's professional staff to the maximum extent possible of the administrative and management responsibilities that can be assumed by a non-physician. The duties of this position can include, but are not limited to, the following:

• Manages and oversees office schedule and clinic programs.
• Facilitates effective coordinating and interfacing between the clinic's administrative and clinical program elements.
• Leads program administration within the clinic concerning matters such as equal opportunity, merit promotion, labor management relations and position management.
• Reviews orders to verify their need and ensures that each section revises the appropriate share of the funds available.
• Ensures safety and environmental regulations are met for clinic area and staff.
• Develops both long and short-range policies and plans for the outpatient clinic, coordinating with the medical administration needs of the medical center or network.
• Participates in the formative stages of overall facility managerial planning, raising awareness of medical administrative issues and assuring that implementation is considered, influencing management decisions.
• Develops, evaluates, and modifies organizational structures and systems to achieve program goals.
• Plans and/or accomplishes special projects by solving unusual problems by performing various duties relating to special projects involving administrative or support issues by conducting extensive research of data from diverse sources.
• Establishes minimum standards of quality and productivity. Directs program implementation.
• Develops reporting procedures, sampling techniques and measurements at various points in the transaction process or business cycle, identifying problem areas or inherent weaknesses in work processes, procedures, information systems and content.
• Provides information concerning available training and makes all arrangements for the training to occur.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday - Friday 8am-4:30pm

Position Description/PD#: Medical Administration Officer/ PD21625A

Relocation/Recruitment Incentives: Not Authorized

Permanent Change of Station (PCS): Not Authorized

Financial Disclosure Report: Not required

US Department of Veterans Affairs