Implementation Coordinator

Implementation CoordinatorAt The Boon Group, now a part of Gallagher, we specialize in designing wholesale employee benefit solutions to meet the unique needs of employers. As part of Gallagher, a global leader in insurance, risk management, and consulting, you'll be joining a team that's passionate about helping individuals and organizations thrive.The Boon Group is seeking a highly organized and customer-focused Implementation Coordinator to lead the successful onboarding of new clients and benefit programs. This role serves as the primary point of contact for clients, brokers, vendors, and internal stakeholders throughout the implementation process. The Implementation Coordinator is responsible for managing project timelines, understanding client business needs, documenting operational processes, and ensuring a seamless transition from sale to ongoing administration.Success in this role requires strong project management skills, exceptional communication, problem-solving abilities, and a passion for delivering outstanding client experiences.Compensation: The target salary range for this position is $50,000.00 to $65,000.00 (US Dollar) annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data.Required: 2+ years of customer service or project management experience where you have had to advise clients, implement and onboard complex customers, and run multiple projects at once. Excellent customer service skills with both external customers and internal partners. Must be self-motivated and able to work independently. Excellent verbal and written communication skills at all levels within an organization. Likes to be the first to know something and to understand why and how things happen. Good at explaining ideas and finding ways to keep people's attention. Bachelor's degree in related field or equivalent work experience.