Unit Director

Job Description

TITLE: Unit Director

REPORTS TO: Chief Operating Officer

CLASSIFICATION: Full Time, Exempt

LOCATION: Yankton, SD

BONUS: $3,000 Sign-On bonus paid in two installments

PAY RANGE: $70,000–$80,000 based on experience

BENEFITS: In addition to a competitive wage, BGCNP offers a $1500 hiring bonus in first paycheck, a $1500 retention bonus at 6 months, and discounted childcare for employee children ages 5+ enrolled in BGCNP programs.

MISSION: To inspire and enable all young people, especially those who need us most, to realize their full potential as productive, responsible, and caring citizens.

Job Summary The Unit Director leads day-to-day operations, public relations, and crisis management for all Units, Extensions, and Community Impact Sites in their assigned community. They serve as the face of the Club locally, ensure implementation of the 5 Key Elements of Positive Youth Development, and oversee Club policy compliance, programming, safety, and culture. The Unit Director engages regularly with parents, staff, and the administrative team. All Boys & Girls Club employees are expected to uphold the mission of the Club.

Key Responsibilities

Operational Leadership & Facility Management

• Oversee daily operations across multiple Units, Extensions, and Community Impact Sites
• Ensure smooth facility operations and proactively address youth and Club-wide management needs
• Manage staffing and safe operations during snow days and unplanned closures
• Step in on unexpected or urgent responsibilities typically handled by the administrative team

Staff Leadership & Human Resources

• Recruit, hire, train, supervise, and motivate full- and part-time staff
• Conduct performance reviews (including 60-day, quarterly, and improvement plans), and manage disciplinary actions
• Hold consistent one-on-one check-ins with direct reports and lead monthly staff meetings and required trainings
• Ensure staff consistently implement the 5 Key Elements of Positive Youth Development
• Promote and model the Club's core values: excellence, impact-driven work, teamwork, and integrity

Youth Development & Member Services

• Support youth behavior and discipline plans; lead on major guidance and behavior matters
• Ensure compliance with behavior policy, special needs protocols, safety standards, and success plans
• Regularly assess program effectiveness and adjust to meet youth needs
• Track and report on youth participation across Academic Success, Good Character & Citizenship, and Healthy Lifestyles

Community Engagement & Public Relations

• Represent the Club in the community, including radio, TV, print, and Club tours
• Build strong relationships with school principals, counselors, and other educational stakeholders
• Cultivate parent relationships through orientations, ongoing communication, and daily interaction
• Partner with local community groups to enhance services and community impact
• Lead Unit-level recruitment and marketing initiatives

Event, Program & Grant Oversight

• Lead planning, execution, and follow-up for Club special events
• Administer grants and ensure programs meet objectives, deliverables, and reporting requirements
• Provide program content for newsletters and publications
• Complete annual BGCA Impact and Safety Assessments and meet all evaluation deadlines

Fiscal Accountability

• Monitor and manage budgets for staffing, events, and program areas
• Ensure resource allocation aligns with organizational priorities

Administrative

• Attend all required organizational meetings, including monthly all-staff, weekly supervisor 1:1s, and Coordinator team meetings
• Monitor membership data and null reports for accuracy, and ensure accurate duplicated and unduplicated participation tracking
• Maintain meeting documentation for all direct report 1:1s
• Perform other duties as assigned in support of the Club's mission and operations

Qualifications

• Bachelor's degree from an accredited college or university
• Demonstrated experience working with youth preschool through 12th grade
• Proven management and supervisory experience, ideally in a youth-serving or nonprofit environment
• Strong leadership presence with the ability to coach, mentor, and hold staff accountable
• Positive, solutions-oriented outlook
• Exceptional verbal and written communication skills
• Deep understanding of youth development principles and behavior management aligned with the Club's core values of fun, supportive relationships, recognition, high expectations, and safety
• Ability to provide both immediate and reflective feedback that supports positive youth development

Physical Requirements

• Capacity to observe, interact with, and communicate effectively among youth, staff, volunteers, and parents to ensure a safe and supportive Club environment
• Ability to stand, walk, or sit for extended periods during a shift
• Ability to safely operate general office equipment (computers, phones, copiers)
• This position is safety-sensitive and requires consistent awareness of and responsiveness to the safety of all Club members

This job description indicates the general nature and level of work expected. It is not a comprehensive inventory of all duties, responsibilities, qualifications, and objectives.

The Boys & Girls Club of the Northern Plains is proud to be an Equal Opportunity Employer and a Drug-Free Workplace. All qualified applicants are considered without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, non-job-related disability, or any other protected class. Applicants needing reasonable accommodation for any part of the application or hiring process may contact Human Resources at View phone number on kelolandemployment.com.