(USA) Store Manager - Supercenter

Position Summary What you'll do Develops communicates and leverages a strategic vision aligned with company market and local plans and tactics to direct the management teamand management and hourly associates in facility operations merchandising and company direction Provides supervision and development opportunities for management and hourly associates in a facility that may present issues such as highturnover significant engagement issues inexperienced associates and recruiting challenges in an experienced highly competitive market requiringongoing and proactive recruitment hiring training mentoring succession planning duty assignment performance evaluation recognition andbelonging mindset in the workplace across multiple levels of the organization Upholds the companys Open Door Policy: in a dynamic multifaceted environment by meeting with associates and listening to concerns researchingissues leveraging necessary resources for complex timesensitive requests reviewing company policies and procedures teaching and drivingconsistency in responsiveness and resolution across managerial levels within the facility and providing resolution for associates including proactivelyseeking out associate comments and concerns by meeting with associates in their work areas Ensures compliance with company policies and procedures by anticipating and proactively responding to challenging compliance issues effectivelynavigating an environment with challenging compliance requirements and high levels of necessary controls developing and maintaining relationshipswith federal state and local officials holding hourly associates and managers accountable analyzing and interpreting reports implementing andmonitoring asset protection and safety controls maintaining quality assurance standards overseeing safety and operational reviews developing andimplementing action plans to correct deficiencies and providing direction and guidance on executing company programs and strategic initiatives Initiates directs and participates in community outreach programs in a high visibility potentially highprofile and dynamic environment with thepossibility of significant media attention requiring ongoing engagement and a high interface with the community and corporate by encouraging andsupporting associates and managers in serving as good members of the community establishing and maintaining relationships with key individuals orgroups in the community and media as the representative for the company presenting the companys perspective to various external organizationsfollowing the companys media guidelines navigating organizational resources and barriers to autonomously and effectively respond to challengingmedia requests and championing companysponsored programs events and sustainability efforts to associates customers and the local communityin order to emphasize the facility as part of the community Drives the financial performance of the facility by ensuring that sales and profit goals are achieved maintaining a strategic holistic and analyticalbusiness perspective anticipating and accounting for key performance indicators executing process improvements and productivity tools leading themanagement team in controlling expenses to ensure they are indexed to sales interfacing with market teams to drive margins and increase salesdeveloping and implementing plans to correct any deficiencies in financial performance in the facility overseeing the creation of budgets and leadingthe analysis of economic trends and community needs for budget forecasting Models enforces and provides direction and guidance to hourly associates and managers within a highly challenging labor environment forexample significant recruitment and engagement issues high turnover on proper customer service approaches and techniques to ensure customerneeds complaints and issues are successfully resolved within company guidelines and standards Drives sales in the facility by accounting for multiple dynamic indicators for example external environment merchandising customer and associatebase replenishment sales windows ensuring effective merchandise presentation including accurate and competitive pricing proper signing and in stockand inventory levels budgeting and forecasting sales and assessing economic trends and community needs Ensures the success of the Academy training environment and store standards by meeting the store requirements as defined in the Academy Storestandards and standard operating procedures creating an engaging and environment within the Academy Store for example a highperformance culture integrating and including Academy associates in leadership and store meetings and activities that supports associateengagement in the overall facility engaging the trainees during their store assignment for example being available to trainees providing jobshadowing opportunities acting as a culture champion engaging the customers within the Academy training format and maintaining a high level ofcustomer service within the facility serving as a visible operations champion in the Academy program for example welcoming and introductions tonew trainee group speaking on relevant business experience acting as an Academy advocate across the supported markets and participating inthe talent planning and succession planning within the supported markets Provides overall direction by analyzing business objectives and customer needs developing communicating building support for and implementingbusiness strategies plans and practices analyzing costs and forecasts and incorporating them into business plans determining and supportingresource requirements evaluating operational processes measuring outcomes to ensure desired results identifying and capitalizing on improvementopportunities promoting a customer environment and demonstrating adaptability and sponsoring continuous learning Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps recruitingselecting and developing talent supporting mentorship workforce #J-18808-Ljbffr Walmart