Outreach Counselor

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development

Outreach Counselor
Full-Time
Location: Holyoke, MA
Pay Rate: $18-20/hour

Position Description: Responsibilities include working with several different individuals in their homes. Being able to acclimate to the different needs of each individual, services to that individual being based on most current ISP.

General Responsibilities:

• Transportation to and from doctors' appointments, being able to communicate with Doctors any concerns that may arise, being able to receive information from these doctors and relay it back to the Program Directors.
• The ability to multitask on a daily basis.
• Assistance in Activities of Daily Living (ADL) if necessary, or any other support needed to aid the individual in living independently.
• Working knowledge of each individuals possible risks they may face in the community, being able to decipher when interference is necessary.
• Medication administration, both MAP regulated and self-medicating with assistance.
• Daily documentation on each individual, both progress notes and behavioral tracking.
• Creative thinking for community involvement. with these individuals.
• Maintains strict confidentiality of all organizational and client information and adheres to all applicable federal and state regulations in the performance of job duties.
• Ability to maintain regular attendance.

Position Qualifications:

• High school diploma or GED required.
• Three years of experience in human services, outreach experience a plus.
• CPR & 1st Aid certification required (or willingness to obtain prior to or upon hire).
• Proactive Approaches to Behavioral Challenges (PABC) certification where required (or willingness to obtain prior to or upon hire).
• MAP certification required (or willingness to obtain prior to or upon hire).
• Have and maintain a valid Driver's License for a minimum of 6 months with an acceptable driving record.
• Reliable transportation/vehicle.

Benefits:

• Generous PTO (time-off) package.
• Comprehensive health and dental insurance plans.
• Life insurance and long-term disability insurance.
• 403(b) retirement plan.
• Tuition remission for eligible classes.
• Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
• Opportunities for career development and advancement.
• And much more

About ServiceNet


ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others.


Join Us


Join us and become part of a caring community that helps others find joy and purpose. Apply today.


Learn more about ServiceNet


ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.


Compensation: $18.00 - $20.00 per hour


ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We'd love for you to join us!


At ServiceNet, you will make a real difference. Whether you're working in residential direct care, clinical care, peer support, or other valuable roles, you'll be part of a compassionate team dedicated to supporting our community.


And with over 3,000 employees and over 100 programs across western Massachusetts, we're confident there's a role that's the right fit for you.