Quality Support Representative
City of Lincoln
Contact information Description At Specialty Rx, Inc., our mission is to provide exceptional service guided by our CARE culture — C ommitment, A ccountability, R espect, and E xcellence. The highest priority of each employee is to deliver top-quality service to our customers and colleagues, whether directly or through supporting others. This job description outlines the primary responsibilities through which employees embody our CARE values and contribute to the company’s mission of outstanding service Responsibilities Perform duties assigned by the VP of Operations or Pharmacist in Charge and/or Quality Assurance Manager Conduct audit related activities including but not limited to, obtaining, and analyzing data, reviewing records, supporting documentation, and completed audit work papers Monitors pharmacy related processes and data for compliance and accuracy Performs ongoing assessment and monitor pharmacy related areas Assist with the development of training and training materials for new and existing employees Work with internal teams to standardize training processes and systems Assist and coordinate any QI Projects, as needed Implement and maintain department objectives to ensure compliance of JCAHO accrediting Maintain compliance with all federal, state, and local employment laws Qualifications H.S. diploma or equivalent Long Term Care Pharmacy experience Knowledge of the Pharmacy floor area, a plus Ability to read, write, speak, and comprehend English Uses good judgment and independent decision-making Must be detail oriented Microsoft Excel; Frameworks Ability to be mobile in performing job duties Shift: Hybrid (3 days onsite)
9:00 AM – 5:30 PM
10:00 AM – 6:30 PM
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