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Service Support Specialist

CBRE Detroit

Job Summary The FieldService Specialist is responsible for hands-on installation,troubleshooting, and validation of equipment at client sites. This role serves as the frontline execution resource, ensuring all fieldwork is completed according to defined SOPs, quality benchmarks, and safetystandards while maintaining high productivity across multiple locations. Key Responsibilities Perform on-site installation and configuration of equipment and systems. Execute troubleshooting and repairs to resolve technical issues in real time. Conduct testing and validation to confirm system functionality post-install. Follow strict SOP adherence to ensure consistency and quality outcomes. Complete service documentation and reporting for each installation. Maintain tools, equipment, and on-hand inventory of parts. Provide on-site client interaction and basic training on installed systems. Identify and elevate field risks, delays, or technical challenges. Support continuous install throughput targets across assigned sites. Collaborate with FSM and Program teams to optimize execution. Travel Expectations 75–100% travel required (full deployment model). Continuous movement between project sites (regional or nationwide). Extended stays near active job locations (weeks at a time typical). Flexibility for: Night/weekend work. Accelerated schedules tied to client deadlines. Qualifications 2+ years of hands-on field service, installation, or technical experience. Strong mechanical/electrical/technical troubleshooting skills. Ability to work independently in dynamic field environments. Willingness to travel extensively and operate in variable site conditions. Experience following structured SOPs and safety requirements. Salary CBRE carefully considers multiple factors to determinecompensation, including a candidate’s education, training, and experience. Theminimum salary for the Field Service Specialist position is $58,905.60 annually[or $28.32 per hour] and the maximum salary for the Field Service Specialistposition is $72,800.00 annually [or $35.00 per hour]. The compensation that isoffered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Equal Employment Opportunity CBRE has a long-standingcommitment to providing equal employment opportunity to all qualifiedapplicants regardless of race, color, religion, national origin, sex, sexualorientation, gender identity, pregnancy, age, citizenship, marital status,disability, veteran status, political belief, or any other basis protected byapplicable law. CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. Candidate Accommodations CBRE values the differences of all currentand prospective employees and recognizes how every employee contributes to ourcompany’s success. CBRE provides reasonable accommodations in job applicationprocedures for individuals with disabilities. If you require assistance due toa disability in the application or recruitment process, please submit a requestvia email at View email address on click.appcast.io or via telephone at View phone number on click.appcast.io (U.S.) and View phone number on click.appcast.io (Canada). CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at View email address on click.appcast.io or via telephone at View phone number on click.appcast.io (U.S.) and View phone number on click.appcast.io (Canada). #J-18808-Ljbffr

Vacancy posted 5 days ago
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