Administrative Assistant

Join Team Goodwill! Immediate openings and competitive pay & benefits. Apply today!

Administrative Assistant

Full Time 40hrs/week

$17-19/hour

Goodwill Industries is a nonprofit organization regionally headquartered in Duluth, MN whose mission is transforming lives for generations through learning and the power of work. We provide training, jobs, and support services for people with barriers to employment who seek greater independence. Our mission is funded through the sale of donated clothing and household items in Goodwill stores and online. We are a group of nearly 300 mission minded employees in Northern MN & WI working as one. Each of us is essential to helping our community thrive and prosper.


Goodwill offers a wide range of career pathways and growth ranging from entry-level to management in retail, transportation, mission services, and administrative/professional fields. By working at Goodwill, you can make an impact in your community. And we can show you how.

Goodwill is an equal-opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Why we are a great place to work?

• Competitive pay & benefits
• Flexible work schedules to create a schedule that allows for a work/home balance.
• Bonus incentive plans
• Retirement & 401K planning with company match (Up to 6%)
• Employee Assistance Program (Crisis counseling, financial planning, legal consultation, mental health counseling, wellness resources)
• Knowing you are part of making an impact in people's lives
• Critical Illness and accident insurance
• Basic life insurance at no cost, with voluntary and spousal coverage options
• A culture built upon our core values of: Trust, Respect, Dedication, Responsibility, and Innovation
• Career support and planning

Job Summary

The Administrative Assistant is responsible for providing administrative support to ensure the efficient operation of the True North Goodwill Administrative Office. This position serves as a welcoming first point of contact for visitors, callers, and staff while supporting all departments through scheduling, data entry, reporting, communication, and general office coordination and organization.

Duties and Responsibilities

• Warmly welcomes and triages visitors and guests
• Answers and directs telephone calls, including screening calls and taking messages when appropriate
• Provides administrative support for each of the department Directors
• Routes mail, faxes, and paperwork received from remote locations
• Assists with data entry and preparation of regularly scheduled reports
• Coordinates preventive and as-needed maintenance for office equipment
• Ensures general orderliness and cleanliness of the front office and kitchen
• Maintains inventory of office and production supplies ordering items as needed
• Carries out administrative duties such as filing, typing, copying, proofreading, and scanning
• Schedules meetings, orders agency-related meals or materials, and manages meeting room calendars
• Completes weekly remote office bank deposit
• Maintains donor database and assists in sending donor thank you letters
• Assists with booking staff travel including flights, hotels, and rental cars
• Maintains confidentiality when working with sensitive information
• Performs other job-related duties as assigned

Required Skills and Abilities

• Great customer service skills with a personable and positive attitude
• Punctuality and consistent availability Monday-Friday 8am-4:30pm
• Effective organization and time management skills with the ability to prioritize and multitask
• Ability to work independently and take initiative
• Excellent communication abilities, including speaking, writing, and active listening
• Keen attention to detail
• Good computer skills, including proficiency in Microsoft 365 (Outlook, Excel, Teams, Word)

Education and Experience

• Highschool diploma or equivalent
• Two years work experience or post high school training in a clerical or related field

Physical Requirements

These work environment factors are general in nature: CONSTANT: Sit and near vision.


FREQUENT: Bend neck; talk/speak; sit and visual accommodation. OCCASIONAL: Lift and carry


up to 10 pounds; rotate neck, static neck position; walk; hear within 5 feet and midrange vision.