Office Assistant I

The City of Norwalk aims to be an employer of choice, with many employees building long-term careers here. We are seeking a customer-focused individual for a full-time Office Assistant I role in the Administration Department. The ideal candidate will demonstrate high emotional intelligence and strong customer service skills, as this position works closely with executives, dignitaries, elected officials, and addresses citizens' concerns. The Office Assistant I performs a variety of routine clerical support functions in various City offices. Assignments are limited in scope and may include receptionist duties, typing, word processing, using simple spreadsheets, data entry, simple report preparation, record keeping, and filing. Essential Duties Depending upon assignment, essential duties may include, but are not limited to the following: Serves as receptionist, answers phones, takes messages or refers calls, greets, screens and refers visitors; answers general questions, referring more complex or technical questions to others; completes forms or documents from information provided by visitors. Types correspondence, forms, lists, cards, address labels on typewriter or word processor. Edits, proofreads and corrects materials for completeness and accuracy. Composes routine correspondence. Prepares, sorts and files correspondence, documents, and other materials, maintains computer or hard copy files, accesses files or locates materials by conducting file searches. Makes copies of documents, forms or other materials. Maintains logs, spread sheets, inventories or records by transferring data manually or by computer; calculates totals and subtotals; completes forms. Receives, routes and distributes mail or other materials. Conducts and maintains inventory of supplies, equipment or parts. Operates a variety of standard office equipment including computers, copiers and facsimile machines. Assists with special events sponsored by departments or the City. Delivers/picks up items when requested. Provides back-up to other office employees in department. Qualification Guidelines Knowledge of: general office methods and procedures; Skill in: the operation of office equipment, including operation of a computer or typewriter at 40 wpm net. Ability to: use correct English grammar, punctuation, and spelling; alphabetize, numerically or chronologically sort materials; receive the public in person or over the phone; establish and maintain cooperative working relationships. Education And/or Experience Any combination of education and/or experience has provided the required knowledge and abilities. Example combinations include: Graduation from high school or equivalent and six months of related work experience. Special Requirements Depending upon assignment, possession of or ability to obtain an appropriate California driver\'s license, and a satisfactory driving record, may be required.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this job, an incumbent is regularly required to use hands to finger, grasp, feel, use repetitive motions in order to operate office equipment. Incumbents are frequently required to sit, talk and hear. Incumbents are very occasionally required to stand, walk, stoop, kneel, crouch or reach. Incumbents perform sedentary work. Specific vision abilities required by these positions are those required to perform office machine operations. There is an occasional need to lift up to 25 pounds. Work Environment Incumbents are not substantially exposed to adverse environmental conditions. Supplemental Information Reasonable accommodations for applicants with disabilities may be requested by calling the Department of Human Resources at least three (3) business days before the scheduled examination/interview date. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The City of Norwalk, in compliance with all applicable Federal and State laws, does not discriminate based on race, color, national origin, ancestry, marital status, age, religion, disability, sex, or sexual orientation in its employment actions, policies, procedures or practices. Benefits For General Unit Employees Retirement: Membership in the Public Employee\'s Retirement System (PERS) is as follows: Employees hired after January 1, 2013 who are new to Cal-PERS, or are returning members with a break in service greater than six months, will be enrolled into the 2% @ 62 retirement plan formula and will be required to pay up to 50% of the "normal costs" currently 8.5%). Returning members with a break in service less than six months may be enrolled into the 2% @ 55 retirement plan formula and will be required to pay 7% of their reportable compensation (employee contribution), if eligible. Furthermore as a result of PEPRA, CalPERS will take into account prior service at a reciprocal retirement system (or system that has similar agreements with CalPERS, such as CalSTRS) when determining your benefit formula when you enter membership with a CalPERS employer. Employee Assistance Program: An Employee Assistance Program (EAP) is available to provide help to employees and members of their families who are experiencing personal problems. For more information contact the Department of Human Resources. Paid Holidays: The City currently observes ten holidays plus two floating holidays. Vacation Leave: Eighty hours per year after completion of one year; 120 hours per year after completion of 5 years; 160 hours per year after completion of ten years or more. Sick Leave: Credit for sick leave with pay shall accrue at the rate of (8) hours for each calendar month of service. A 3,000 hour Hourly Unit employee who is hired to a full-time position, shall have the right to use any previously earned sick leave while serving their probationary period in the new promotional classification. However, the probationary period will be extended by the amount of time used. Medical Plan: Each employee has a choice of insurance plans offered through the California Public Employees\' Retirement System (CalPERS). The City currently pays the monthly premium cost up to $1,600. Dental Insurance: Covered through Delta Dental Plan. The City pays 100% of the premium for employee plus dependents. Vision Insurance: Covered through Vision Services Program (VSP). The City pays 100% of the premium for employee plus dependents. Group Life Insurance Plan: Life insurance is provided at no cost to the employee. The City provides $5,000 term insurance to employees with less than 5 years of service. Effective the first month following completion of 5 years continuous service, employees are covered with insurance equal to one and one-half times their annual salary. Voluntary Insurance Plans: Optional Supplemental Life, Short Term Disability, Hospitalization, Accident, and Cancer insurance policies are available at the employee\'s cost. Long Term Disability Insurance: The City pays 100% of the insurance plan. Deferred Compensation: Option plan available at employee\'s cost. A Six Month Probationary Period: Must be satisfactorily served by each employee before he/she is considered for permanent employment. Veteran\'s Preference: The City provides preference to military veterans under consideration for initial employment. To claim veteran\'s preference an applicant must submit their most recent DD214 form. An eligible veteran is one who has served in the United States armed forces and who has received an honorable discharge. Seniority Credits: Current City employees in promotional, open, and open/promotional examinations for represented classifications may be allowed promotional seniority points provided the exam is otherwise successfully completed. 01 01 Please Select The Highest Level Of Education Completed Master\'s Degree Bachelor\'s Degree Associate\'s Degree High School Diploma or equivalent 02 Can you describe your experience managing calendars, scheduling meetings, and handling correspondence for senior executives? 03 How do you prioritize tasks when supporting multiple projects or team members in a fast-paced environment? 04 What tools or software have you used for document management, travel arrangements, and internal communication? 05 This role requires the handling of confidential and sensitive information on a regular basis. Please describe your approach to managing such information and any relevant experiences you possess. Required Question #J-18808-Ljbffr City of Santa Fe Springs