Operations & Administrative Coordinator

Overview

About Janco:
Founded in 1989, Janco Commercial Cleaning is a leading provider of janitorial and facility support services across Alaska. We serve a wide range of clients including medical offices, surgery centers, Class A commercial buildings, industrial spaces, and financial institutions. With over 200 employees and growing, we are committed to excellence, innovation, and integrity in every space we care for.

Our Mission:
To deliver consistent, high-quality cleaning and facilities services that support healthy, professional, and productive environments for the clients and communities we serve.

Our Core Values:

• Excellence - We go above and beyond in service and quality.
• Integrity - We do the right thing even when no one is watching.
• Teamwork - We grow stronger together through collaboration and trust.
• Accountability - We take ownership of our work and results.
• Growth - We invest in people and systems to improve and scale.

Why Work at Janco:
Janco is more than just a cleaning company-we are a team of professionals who care deeply about the people we serve and the people we work with. We offer growth opportunities, paid training, ongoing support, and a respectful, inclusive work environment. Many of our team members grow into leadership roles as we continue expanding across Alaska and into Nevada.

Job Skills / Requirements

Reports To: Chief Operating Officer (COO)

Job Summary:

Janco Commercial Cleaning is seeking a highly organized and tech-savvy Operations & Administrative Coordinator to support daily office functions while assisting in operational oversight. This role is crucial in managing proposals, contracts, compliance tracking, and operational budgets while providing administrative assistance to ensure smooth operations.

Key Responsibilities:

Administrative Support:

• Answer and direct phone calls , providing excellent customer service to clients and vendors.
• Prepare and send new bids, amendments to contracts, and proposals using designated software.
• Maintain and track OSHA logs and other compliance-related documentation.
• Oversee and log the breakpoint MEC plan to ensure janitorial staff compliance.
• Organize and track work orders inside TEAMS software .
• Communicate with vendors and suppliers , ensuring invoice tracking and accurate documentation.
• Manage office supply orders and coordinate food orders when needed.

Operations & Quality Control Support:

• Budget Management: Track and manage hours vs. budgets for buildings, ensuring labor costs align with operational goals.
• Quality Control: Utilize and understand the Orange QC platform to track and report on service quality and improvement areas.
• Operational Assistance: Provide support to the operations team as needed to streamline processes and assist with facility management.

Qualifications:

• Experience: 3+ years in administrative support, operations, or facility coordination.
• Skills: Strong organizational, problem-solving, and multitasking abilities.
• Tech Proficiency: Must be comfortable using various software tools (Microsoft Office, TEAMS, operational tracking software).
• Preferred: Experience in janitorial, facility management, or a similar industry is a plus.

Benefits:

• Competitive salary based on experience
• Paid time off and company benefits
• Opportunities for career growth in a rapidly expanding company

Education Requirements (All)


High School
Prefer college level classes in HR

Additional Information / Benefits

Work Schedule, Insurance & Benefits

Work Schedule:
Janco offers flexible shift options based on building needs and client schedules:

• 1st Shift (Day Shift): Typically between 7:00 AM - 3:00 PM
• 2nd Shift (Evening Shift): Typically between 6:00 PM - 11:00 PM
• 3rd Shift (Overnight Shift): Typically between 10:00 PM - 6:00 AM

Most janitorial positions are on 2nd or 3rd shift , Sunday through Thursday.

Insurance & Benefits Overview:
At Janco, we believe in rewarding hard work and creating a supportive environment for our team members.

Our standard benefits include:

• Paid Holidays
  Company-observed holidays are paid for eligible employees.
• Paid Training
  Get paid during onboarding and any ongoing training sessions.
• Referral Bonus Program
  Receive a bonus when your referral completes key employment milestones.
• Family-First Culture
  We prioritize flexibility and understanding for our employees and their families.
• Paid Sick Leave
  In accordance with Alaska's new labor laws, eligible employees will begin accruing paid sick leave.
• PTO
  All levels are management are eligible for PTO
• Medical, Dental, Vision
  Full time management is eligible for access to medical, dental and vision. All other employees are eligible for access to MEC plans (minimum essential coverage)

Equal Opportunity Employer
We are committed to diversity and inclusion across all levels of our company.

Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Sick Days, Paid Holidays

This job reports to the Supervisor

This is a Full-Time position 1st Shift .


Number of Openings for this position: 1