Technician

Job Category Service Employee Type FT Non-Exempt Required Degree NONE Manage Others No Position summary Diagnose, adjust, repair, or overhaul trucks, buses, and all types of diesel engines, including mechanics working primarily with automobile diesel engines. Responsibilities Use hand tools such as screwdrivers, pliers, wrenches, pressure gauges, and precision instruments, as well as power tools such as pneumatic wrenches, lathes, welding equipment, and jacks and hoists. Attach test instruments to equipment, and read dials and gauges to diagnose malfunctions. Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers, motor analyzers, chassis charts, and pressure gauges. Raise trucks, buses, and heavy parts or equipment using hydraulic jacks or hoists. Examine and adjust protective guards, loose bolts, and specified safety devices. Perform routine maintenance such as changing oil, checking batteries, and lubricating equipment and machinery. Specialize in repairing and maintaining parts of the engine, such as fuel injection systems. Disassemble and overhaul internal combustion engines, pumps, generators, transmissions, clutches, and differential units. Align front ends and suspension systems. Inspect brake systems, steering mechanisms, wheel bearings, and other important parts to ensure that they are in proper operating condition. Inspect and verify dimensions and clearances of parts to ensure conformance to factory specifications. Warranty Ensures all warranty parts are clean, lube drained (if required), tagged and signed off on work order by parts department personnel. Obtains all pertinent information for the proper processing of warranty claims (such as serial numbers, history reports, vendor specific electronic downloads) as needed. Maintains ability to access and navigate International ISIS system and/or vendor web-based sites. Complete and maintain required International Training. Attend product training as deemed necessary by Service Manager. Knowledge/Skills/Ability Good knowledge of medium/heavy duty truck mechanical and electrical systems; good problem solving skills; ability to read and write, computer literate preferred; valid class B CDL with air brake; ability to lift heavy objects and work within truck service shop environment; must be a team player with a strong sense of commitment to the customer. Equipment Maintenance – Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. Troubleshooting – Determining causes of operating errors and deciding what to do about it. Repairing – Repairing machines or systems using the needed tools. Reading Comprehension – Understanding written sentences and paragraphs in work‑related documents. Installation – Installing equipment, machines, wiring, or programs to meet specifications. Equipment Selection – Determining the kind of tools and equipment needed to do a job. Attributes Problem Sensitivity – The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Manual Dexterity – The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects. Multi‑limb Coordination – The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion. Near Vision – The ability to see details at close range (within a few feet of the observer). Arm‑Hand Steadiness – The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position. Control Precision – The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions. Education/Experience Post‑Secondary Certificate – awarded for training completed after high school (for example, in Personnel Services, Engineering‑related Technologies, Vocational Home Economics, Construction Trades, Mechanics and Repairers, Precision Production Trades); over 2 years, up to and including 4 years. High School Diploma or equivalent preferred. Minimum two years’ experience in medium/heavy duty truck industry, or graduate of a diesel technology program. Physical Requirements Ability to lift 35‑lbs above head. Note CELL PHONE: This position is eligible for use of a Service Department phone for callouts. COMPANY VEHICLE: This position may require test driving of repaired customer vehicles (CDL required). #J-18808-Ljbffr