HVAC Retail Administration Manager

Administrative Operations Manager

This position is responsible for overseeing the daily administrative operations of our business to ensure efficiency and smooth workflows.

Responsibilities

• Supervise and support administrative staff: Recruit, train, develop, and evaluate administrative staff, providing coaching and guidance to maximize efficiency.

• Implement and manage administrative systems and procedures: Oversee and improve administrative processes, policies, and procedures to optimize workflows and ensure efficient operations.

• Manage office operations and resources: Oversee and coordinate daily support activities, including managing office supplies, equipment, furniture, and facilities.

• Budgeting and cost control: Monitor costs and expenses, assisting in budget preparation and ensuring processes remain within established budgets.

• Ensure compliance: Ensure adherence to company policies, labor laws, and regulatory requirements.

• Coordinate with internal and external stakeholders: Facilitate communication between departments and with vendors and service providers.

• Handle communication and scheduling: Manage correspondence, scheduling, internal communication, and deadlines.

• Problem-solving: Identify key areas for improvement, plan administrative processes, establish guidelines, and implement solutions to address challenges and improve efficiency.

Requirements

· Experience: Proven experience in an administrative role, often with at least 5 years of experience in the field, including managerial experience, is preferred.

· Key skills: Strong leadership, organizational, communication (written and verbal), problem-solving, time management, and interpersonal skills are essential.

· Technical skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and office administration software are typically required.

· Ability to pass a drug test