Inside Sales

Job Description Job Description Working Hours: Monday – Thursday: 10:00AM – 5:00PM and Friday 8:00AM - 1:00PM Holidays: Indulge in an expansive array of paid holidays to fully embrace work-life balance The Inside Sales Associate plays a vital role in boosting revenue by adeptly conveying the value of products or services to potential customers and fostering relationships throughout the sales process. Role and Responsibilities Cold calling; making multiple outbound calls to potential clients Respond to incoming calls and emails from prospective dealers Understanding client needs and offering solutions and support Researching potential leads from business directories, web searches, or digital resources Maintaining database (CRM, Excel, etc.) of prospective client information Presenting and delivering information to potential clients Answering potential client questions and follow-up call questions Tracking weekly, monthly, and quarterly performance and sales metrics Enters dealer orders promptly into CRM for processing Follow up with dealer post sales to ensure customer satisfaction Achieve sales and metric goals Obtain and maintains a high level of knowledge regarding product Performs other duties as assigned Qualifications Experience in musical accessories and instrument related sales or sales support role Experience with and deep knowledge of guitars, basses and accessories Comfortable making cold calls and talking to new people throughout the day Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers Persuasive and goal-oriented Possesses an energetic, outgoing, and friendly demeanor Eager to expand company with new sales, clients, and territories Self-motivated and self-directed Able to multitask, prioritize, and manage time efficiently In-depth understanding of company services and its position in the industry Tenacity to handle rejection and continue on with a positive attitude when reaching next potential client Ability to work independently or as an active member of a team Previous experience in outbound call center, inside sales experience, or related sales experience preferred Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and CRM experience preferred #J-18808-Ljbffr W-Music Distribution USA