Office Assistant-Capital Ortho Bowie Med

The Office Assistant works in an ambulatory setting, performing a variety of duties including greeting, registering, scheduling, and checking out patients on a computerized practice management system. Responsibilities also include maintaining and safeguarding patient medical records and contributing to smooth patient flow within the office. The Office Assistant provides stellar customer service in all patient interactions, whether face‑to‑face or by telephone. The Office Assistant works in a cooperative, friendly, and results‑oriented manner with all members of the practice staff and the Physician(s). Responsibilities Greets and accurately registers patients into the practice management system. Communicates with insurance companies and other medical offices to obtain referrals and verifications of coverage. Performs scanning and abstracting duties. Obtains patient records from various offices and hospitals as needed. Answers and screens office calls, makes patient appointments, takes messages, and redirects calls as appropriate. Performs daily business operations. Requirements High school diploma or GED required, or documentation of graduation from an accredited training program preferred. One year of clerical/billing experience in a medical office setting, preferred. Customer Service experience, strongly preferred. Licensing and Certifications If serving as a bilingual/multilingual interpreter, certification in Medical Interpretation is required to perform interpreter duties. Working Conditions, Equipment, and Physical Demands There is a reasonable expectation that employees in this position will not be exposed to blood‑borne pathogens. The physical demands and work environment described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions in accordance with the Americans with Disabilities Act. Pay Range $17.50—$26 USD Benefits Overview Medical, Dental, and Vision Insurance Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) Paid Time Off Tuition Assistance Benefits Employee Referral Bonus Program Paid Holidays, Disability, and Life/AD&D for full‑time employees Wellness Programs Employee Assistance Programs and more Benefit offerings based on employment status The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary. #J-18808-Ljbffr