Team Member

Job Description

Job Description

Team Member – Smoothie King | Sankofa Smoothies | Part-Time | Pay $16–26/hr

THIS ISN'T JUST A SHIFT — IT'S A LAUNCHPAD.

You start with a pledge and a purpose. Before long, you're the one others look to. That's how we operate.

Sankofa Smoothies is a top 2% Smoothie King franchise — the #1 operator in the state and a Certified Training Store. Sankofa is personally led by Josh Martin — former 7-year NFL pro and principal owner — who builds teams the same way he played: with discipline, accountability, and a will to win. Josh is hands-on in the business and invested in every person on this team. We promote from within. We pay based on performance. We move fast.

We're not just looking to fill a role. We're looking for people who make us better — every shift, every interaction, every season.

Now hiring for Northfield & DTC locations.

IS THIS THE RIGHT FIT?
This role IS for you if:

• You show up — on time, every shift, no excuses.
• You thrive when the pace is fast and the standards are high.
• You want to earn more by learning more — not just by waiting.
• You bring something to the team that wasn't there before you arrived.
• You're coachable and actively make the people around you better.
• Weekend and holiday availability is something you can commit to.

This role is NOT for you if:

• You need a slow pace or minimal accountability.
• Consistent weekends and holidays are a problem for your schedule.
• You're just between things and need something temporary.
• Detailed food safety standards feel like overkill.

WHAT YOU'LL DO:
Every shift, you'll own one or more of our four core functions:

• Clean — Keep every station shift-ready. Cleanliness is how we respect guests and each other.
• Prep — Execute prep charts accurately. A well-prepped store is a fast store.
• Blend — Make every smoothie to recipe, fast and right. Target: smoothie on the blender in 60 seconds.
• Serve — Greet every guest within 5–10 seconds. Find out what they're going for — energy, recovery, weight management — and build the right smoothie for them. Every order is a chance to make their day better.

You'll also handle POS transactions, follow food safety standards without exception, and communicate clearly with your team throughout every shift.

WHAT WE EXPECT:
Must-Haves:

• At least 16 years old.
• Weekend and holiday availability — required, not preferred.
• Reliable attendance — zero unexcused absences is the standard.
• Able to stand for extended periods and lift up to 50 lbs.

What Sets Top Candidates Apart:

• You raise the bar — for yourself and the people working alongside you.
• Self-starter — you see what needs doing and you handle it.
• Competitive mindset — you want to beat your numbers, not just meet them.
• Coachable — you treat feedback as fuel, not criticism.
• Prior guest service or food service experience (preferred, not required).

WHAT YOU'LL EARN — THE PLEDGE PROGRAM:
PLEDGE stands for Pursue, Learn, Elevate, Deliver, Grow, Excel. Your pay grows as your skills do — no waiting for an annual review.

• TM0 → Base pay (Day 1).
• TM1 → +$1.00/hr (Written test, Week 4).
• TM2 → +$0.50/hr (Practical skills test, Week 8).
• TM3 → +$0.50/hr (ServSafe certification, Week 12).
• TM4 → +$1.00/hr (Advanced test, after TM3 — open to anyone).

Total possible: +$3.00/hr above base pay.

Fast-Start Bonus: Pass TM1 at 90%+ before Day 30 and earn an extra $100 on top of your raise. Miss the window and you still get the raise — but the bonus is gone. The clock starts Day 1.

Pay adjustments take effect the following pay period after each level is completed and verified.

BENEFITS & PERKS:

• Free smoothie every shift.
• 30% employee discount.
• 401(k) with match.
• PTO — up to 2 paid weeks per year.
• Paid training.
• Referral bonuses.
• Flexible scheduling — we build your schedule around your availability.
• Real growth path — Team Member → Shift Manager → Trainer → Senior Management.

SCHEDULE & AVAILABILITY:

• Shifts: Open (6:30a–12p), Mid (11a–5p), Closing (4p–10p).
• Sunday Shifts: Open (9:30a–4p), Closing (3p–9p).
• Days: Monday–Sunday (weekend availability required).
• Hours: Most TMs start at 20–25 hrs/week with room to grow.

HOW TO APPLY:
We hire for mindset and motivation — no smoothie experience needed. We'll teach you everything. But we'll be honest: we're selective. We'd rather have a smaller team that makes each other better than a full roster that's just getting by.

• Apply online.
• Complete the hiring questionnaire.
• Submit a short video interview.
• In-store vibe check.
• You're on the team — we move fast, and so do you.

If this sounds like your kind of place, apply today.

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